Receptionist

2 weeks ago

The Municipal District of Ratoath, Ireland Dunboyne, Co. Full time
Job Description

Location: Dunboyne Castle Hotel & Spa, Maynooth Road

Join our fabulous team at Dunboyne Castle Hotel & Spa as a Front Office Receptionist. The receptionist role is an exciting position that involves providing our guests with top customer service and completing administration tasks to ensure the smooth running of the Front Desk function.

About Us

Dunboyne Castle Hotel & Spa is a luxury estate, nestled in 21 acres of lush green Meath countryside. The Georgian mansion which welcomes visitors today was originally built in 1764, on the same site as the original castle. Dunboyne Castle was acquired by Mr. Thomas Röggla in December 2022. The hotel joined his collection of luxury Irish hotels forming the TMR Hotel Collection, including Farnham Estate Spa & Golf Resort, Harvey's Point, Mount Wolseley & Aghadoe Heights. As part of the TMR Collection & under the guidance of Windward Management, Dunboyne Castle offers great opportunities for growth & progression in your hospitality career.

Role & Responsibilities

All our team pride themselves in offering exceptional guest service to ensure we always go above our service standards. Your role with us will include:

  • To complete duties as requested by the Night Manager
  • Completing Front Office Receptionist duties
  • Completing Check-ins & check-outs following hotel procedures
  • To ensure security checks are completed on a nightly basis
  • To promote a helpful and professional image at all times and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude
  • To ensure all room service calls are handled quickly and efficiently
  • To maintain the upkeep and appearance of the lobby and main hotel entrance
  • To perform light cleaning of the hotel entrance by picking up litter and emptying ashtrays and sweeping
Requirements
  • The ideal candidate will possess a minimum of 1 year experience in a customer service role.
  • The ideal candidate must be available to work shifts through the night during the week, weekends and public holidays.
  • The ideal candidate must be able to work five days per week.
Perks & Benefits
  • A welcoming & supportive team environment
  • Opportunities for development within the Hotel & wider Windward Group
  • Meal on duty
  • Refer a friend scheme
  • Staff discounts throughout the Hotel & its sister properties
  • Complimentary car-parking
  • Employee Assistance Programme
  • Digital Wellness Programme
  • Competitive Salary & hourly rates
  • Team awards & team recognition scheme including employee of the month, long service awards, team recognition days & random treat days
About Windward Management

Dunboyne Castle Hotel & Spa is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Company Culture

Windward Management values respect, collaboration, and excellence. The company focuses on professional growth through tailored development opportunities and a strong work-life balance. It aims to provide an empowering, inclusive workplace where guests and employees alike can thrive.

Required Criteria
  • Minimum of 1 year experience in a customer service role
  • Must be available to work shifts through the night during the week, weekends and public holidays
  • Must be able to work five days per week
Closing Date

Tuesday 23rd September, 2025

Contract Type

Full-time

Salary

Based on Experience

Seniority level
  • Not Applicable
Employment type
  • Full-time
Job function
  • Administrative
Industries
  • Hospitality
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