Desktop Support Analyst/Second Line Support/L2 Support

2 weeks ago


Dublin, Dublin City, Ireland Hyerhub Full time
Desktop Support Analyst/Second Line Support/L2 Support

Desktop Support Analyst/Second Line Support/L2 Support required to work onsite five days a week with a large global business based in Dublin. You will provide desktop support in the office as well as on the phone.

This role is paying a salary of €40,000 to €43,000 (depending on experience) +10% bonus.

Key Responsibilities:
  • Install and configure operating systems and software
  • Maintaining PCs to company standards
  • Bug fixes
Required Skills and Experience:
  • Previously provided 1st and 2nd line IT support
  • Strong SCCM, Active Directory and Exchange
  • Experience in hardware fixes
  • Excellent telephone manner
  • Experienced working in a customer service role
Seniority Level

Associate

Employment Type

Full-time

Job Function

IT Services and IT Consulting

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