AI Change Management Specialist

3 weeks ago

Dublin, Dublin City, Ireland Marsh McLennan Full time
Overview

Join to apply for the AI Change Management Specialist role at Marsh McLennan.

Are you passionate about new technology and ready to make a real impact? We are seeking a Change Management Specialist to drive the global adoption of new AI-powered products. In this role, you will be responsible for collaborating with stakeholders to manage all aspects of change management, ensuring the delivery of innovative IT solutions and exceptional support that align with Marsh McLennan's technology standards through effective planning, communication, and training.

Responsibilities
  • Develop, execute, and monitor change management plans to ensure the adoption of new standards, processes, and tools related to AI, including effective communication strategies and training programs.
  • Conduct analyses on change impacts to the business and identify training needs.
  • Consult with stakeholders to understand their needs and concerns, facilitating effective communication throughout the transition process.
  • Create engaging product marketing videos, training materials and communications as effective mitigation strategies.
Qualifications
  • 5+ years of working experience in corporate technical training.
  • Expert in Articulate 360 and Adobe Creative Cloud.
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
  • Strong consulting and project management experience.
  • Familiarity with change management methodologies (e.g. Prosci).
  • Excellent communication, collaboration, and stakeholder management skills.
  • Exceptional problem-solving skills and the ability to work independently at a high level.
  • A proactive and results-oriented mindset, with the ability to manage multiple tasks simultaneously and adapt to changing priorities.
  • A commitment to lifelong learning with a desire to deepen knowledge of IT, introduce change, and work effectively as part of a team.
Nice to have
  • Hands-on experience with AI in a professional setting.
  • A portfolio of videos and training content that showcases creativity and expertise.
Why join our team
  • We support professional development opportunities, interesting work and supportive leaders.
  • We foster an inclusive culture where you can collaborate with colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables a range of career opportunities.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We are an equal opportunities employer and provide reasonable accommodations to candidates with disabilities.

Marsh McLennan is committed to hybrid work, combining remote flexibility with in-office collaboration. All colleagues are expected to be in their local office or onsite with clients at least three days per week.

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