
Change Management Expert
1 week ago
Process Improvement Specialist
We are seeking a skilled Process Improvement Specialist to join our team. As a key member of our organization, you will play an important role in fostering a culture of sustainable change through the creation and embedding of methodologies and supporting frameworks to deliver business transformation.
Job DescriptionWe are looking for a highly motivated individual who can identify and deliver service improvement activities across the business using process improvement methodologies and innovative thinking. The ideal candidate will have experience in client-focused solutions, project management, and effective communication with staff.
The successful candidate will be responsible for collaborating with key stakeholders to build a continuous improvement environment supporting ongoing change programs. They will also support better value and efficiency by eliminating unnecessary complexity and identifying better ways of working.
Key Responsibilities:- Identify and deliver service improvement activities across the business.
- Collaborate with key stakeholders to build a continuous improvement environment.
- Support better value and efficiency by eliminating unnecessary complexity.
- Minimum of 3 years of experience in process improvement or related field.
- Experience in client-focused solutions, project management, and effective communication with staff.
- Strong understanding of continuous improvement concepts including Six Sigma and Lean.
- Process excellence
- Collaboration
- Communication
- Emotional intelligence
- Open-mindedness
- Critical thinking
- Solution orientation
- Entrepreneurship
- AI proficiency
- Data literacy
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