Assistant Front Office Manager

Join to apply for the Assistant Front Office Manager role at O'Donoghue Ring Collection.

O'Donoghue Ring Collection is home to hotels, apartments, spa, restaurants and bars, centrally located in the vibrant town centre of Killarney and Castleisland, Co. Kerry. Our company philosophy is built upon three core values: employee experience, customer experience, and standards of excellence. Awarded a Great Place to Work in and Green Hospitality Certified.

The Killarney Plaza Hotel and Spa are currently recruiting for an Assistant Front Office Manager, reporting to the Front Office Manager. You will manage the day-to-day duties alongside the front office team, always ensuring the highest levels of customer service are achieved.

• You will ensure all guests' queries are handled promptly and efficiently.
  
• Day-to-day management of the reception team members. Enable the team members to carry out their duties to the standards expected.
  
• Lead the team to provide the highest level of guest service and ensure that standards are maintained at all times.
  
• Meet and exceed our guest requests.
  
• Maximise in-room revenue and occupancy percentage through efficient yield management in conjunction with the Sales & Revenue Manager.
  
• Assist in the compilation and achievement of the accommodation budget.
  
• Constantly liaise with the Housekeeping Manager to ensure all guest requests are actioned.
  
• Ensure the health and safety of all guests and employees.
  

• Experienced Assistant Front Office Manager or Front Office Supervisor in a busy 4* hotel is essential.
  
• Excellent communication and leadership skills are essential.
  
• Strong attention to detail and be extremely customer focused.
  
• Experience of HOTSOFT would be an advantage.
  

When you join the O'Donoghue Ring Collection, you join a community of smart, caring, talented individuals working together to deliver first-in-class results. Here are some ways we support and invest in our team:

• Awarded a Great Place to Work
  
• Competitive salaries
  
• Discounts on hotel stays, and special staff rates in any of our hotels across the collection, on top of special family and friend rates for accommodation.
  
• Discounts on dining and discounts for all food outlets in four hotels for you and a companion, as well as the individual restaurants and bars that are part of the collection.
  
• Meals on duty; meals are provided for you during your work hours in our canteens.
  
• Free coffee on duty, provided for in our canteens.
  
• Discounts for take-away, additional discounts for takeaway teas and coffees for staff members.
  
• Career progression; we set a clear career path with each of our interested employees.
  
• Employee fitness: free access to our leisure centre, with family discounts to membership in our range of leisure centres.
  
• Employee wellbeing: ODR Collection Staff Wellness programme is available to all staff, as well as discounts on all luxury spa products and treatments in our award-winning spa.
  
• Learning & Development: access to a variety of learning tools through our online training software. We offer a range of internships annually in a variety of departments to nourish development across different departments.
  

If you want to make an impact, O'Donoghue Ring Collection is the place for you. Not sure if you meet all the qualifications? If this role excites you, we encourage you to apply. Explore all opportunities on our careers page.

O'Donoghue Ring Collection is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team — which includes individuals with different backgrounds, abilities, identities and experiences.

• Mid-Senior level
  

• Temporary
  

• Other
  

• Hospitality
  

Referrals increase your chances of interviewing at O'Donoghue Ring Collection by 2x

Sign in to set job alerts for "Assistant Front Office Manager" roles.

Killarney, County Kerry, Ireland