Operations Support Manager-Liffey Valley SC Car Park

3 weeks ago

Dublin, Dublin City, Ireland APCOA PARKING UK Full time
Overview

Operations Support Manager - Dublin West

Are you an experienced operations leader with a passion for delivering exceptional service?

Do you have a proven track record in managing teams, driving performance, and fostering strong client relationships? If so, we have the perfect opportunity for you

We are looking for a driven and energetic Operations Support Manager to join our team at Liffey Valley Car Park

About Us: APCOA PARKING is a leading provider of parking management services, with operations in 12 European countries. We manage over 1.5 million parking spaces across 9,500+ locations in Europe, supported by 5,500 employees.

What You'll Be Doing
  • Oversee daily operations, collaborate with the Car Park Manager and Client to meet KPIs, exceed targets, and deliver top-notch service.
  • Motivate and support your team to provide excellent customer service while managing schedules and performance.
  • Build strong client relationships, ensure KPIs are met, and provide regular reports.
  • Step into the Car Park Manager role if needed, ensuring smooth site operations.
  • Ensure adherence to safety protocols and perform regular safety checks.
  • Oversee IT systems to ensure proper functioning, and ensure all data is handled per GDPR and company policies.
  • Ensure suppliers meet agreed KPIs.
What You'll Bring
  • 3+ years of experience in client relationships and operational reporting.
  • Proven experience in staff management in customer-focused environment.
  • Strong communication and interpersonal skills.
  • Excellent attention to detail, planning and strong organisational skills.
What We Offer
  • Competitive Salary: €40k per annum
  • Additional Benefits: Pension scheme, 20 days holiday and death in service benefit.
  • Work-Life Balance: 40-hour work week with opportunities for professional growth and development.

If you're ready to take on a dynamic role where your leadership and operational skills can shine, apply today and join our success story. We look forward to receiving your application


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