Assistant Front Office Manager

2 weeks ago

Cork, Cork, Ireland Burren Amber Full time
Assistant Front Office Manager – €37,000+ | 4-Star Hotel | Co. Kerry


We are recruiting an Assistant Front Office Manager for a prestigious 4-star hotel in County Kerry. This is a fantastic opportunity for a professional and motivated Assistant Front Office Manager to join a well-established property and support the smooth running of a busy front office department. You will report directly to the Front Office Manager and lead the team in delivering exceptional guest service.

Responsibilities

  • Assist in the day-to-day management of the Front Office team, stepping in for the Front Office Manager when needed.

  • Support the implementation and training of SOPs and front office standards.

  • Ensure seamless arrival and departure procedures to maximise guest satisfaction.

  • Handle reservation enquiries with efficiency and a high level of guest care.

  • Liaise with Accommodation to coordinate room allocations and availability.

  • Attend department meetings and contribute to operational decisions.

  • Promote the hotel's facilities, F&B offerings, and local attractions to guests.

  • Maintain accurate filing and departmental admin.

  • Assist in the recruitment, onboarding, and training of new front office staff.

Requirements

  • Previous experience as an Assistant Front Office Manager in a 4-star or similar hotel is essential.

  • Strong knowledge of front office systems – ideally Opera PMS.

  • Fluent spoken and written English.

  • Excellent interpersonal, organisational, and communication skills.

  • A hands-on approach and the ability to lead a dynamic team under pressure.

Rewards

  • Salary from €37,000+ depending on experience.

  • Opportunity to work with a reputable hotel in a scenic and high-tourism location.

  • Strong support from senior management and ongoing training.

  • Staff benefits.

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