Operations Administrator- 10 month contract

3 weeks ago

Dublin, Dublin City, Ireland Zurich 56 Company Ltd Full time

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Operations Administrator - 10 month contract

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Job Summary

Zurich Life Assurance plc is seeking an Operations Administrator within the Service Teams to focus on understanding and responding to customer needs. We seek a motivated individual with excellent communication skills. The role involves gaining knowledge of a life office's operations by handling queries related to Corporate and Individual Pensions, Investments & Protection Plans.

Initially, full-time office presence is required, but the role may evolve into a hybrid model. Please discuss flexibility needs during the interview.

This role may be available part-time or full-time. We value the best candidates and are open to flexible working arrangements. Please discuss your needs at interview.

Your Role

Your main responsibilities include:

  • Prioritizing customer satisfaction
  • Processing client/member requests through the policy lifecycle, adhering to product rules and company procedures
  • Communicating with clients, members, brokers, employers, and stakeholders via phone
  • Collaborating with other departments like Sales, Compliance to improve processes
Your Skills and Experience

Candidates should have:

  • Proficiency in Microsoft Word and Excel
  • Relevant third-level qualification
  • Progress towards a professional qualification meeting Central Bank Minimum Competency Requirements
  • Previous administration experience is advantageous
  • Strong attention to detail
  • Excellent interpersonal skills
  • Ability to work in a dynamic team environment
  • Organizational skills, results-driven, capable of meeting deadlines
  • Effective communication skills
Additional Information

The primary work location is Blackrock, Co. Dublin. The role is office-based for the initial 4-6 months.

If you meet the requirements and are interested, please apply online.

Who we are

Zurich is a leading Irish insurance company offering general and life insurance products, employing over 1,000 staff across Dublin and Wexford.

With over 53,000 employees worldwide, Zurich operates in 210 countries, helping customers understand and manage risks. We offer flexible working models and development opportunities. Our culture values diversity, inclusion, and teamwork.

Join Zurich to be part of a culture that promotes equity and supports your growth. Together, we aim to create a brighter future.

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