VIE – Customer Engagement

7 days ago

Dublin, Dublin City, Ireland Saint Gobain Full time

As part of the Saint-Gobain Group, Gyproc and Isover Ireland is seeking a VIE to join the team as a Customer Engagement & Events Manager to successfully increase customer engagement through digital platforms, customer loyalty programs & events, based on customer behavioural insights & data, that increases brand loyalty and a better customer experience.

Join our Brand & Customer Engagement team in Dublin and contribute to our mission of delivering high-quality products and solutions

As part of the team, your role will include:

  • Customer Loyalty Program Manager: Designing and implementing loyalty programs that align with the company's goals and customer needs. Creating initiatives to engage members, such as promotions, rewards, and communication strategies. Analyzing customer data to understand behaviour, preferences, and trends, which helps in tailoring the loyalty program.
  • Website Management: Supporting the development, maintenance, and performance of a company's website. Managing website content, including updates, edits, and posts, ensuring that information is accurate, relevant, and engaging. Implementing search engine optimization (SEO) strategies to improve website visibility and ranking on search engines. Ensuring a positive user experience, tracking website performance and working with cross-functional teams to align website initiatives with overall business objectives.
  • Creative Content Development: Developing compelling content, videos, case studies, and more. Collaborating with partner agencies to bring our documentation to life.
  • PIM/DAM Management: Overseeing Product Information Management (PIM) and Digital Asset Management (DAM) systems to optimize our processes and ensure data integrity. Helping with the integration of PIM and DAM with our brand websites.

This is a 12-month mission, extendable once.

If you recognize yourself in the following description, don't hesitate to apply Attitude will be key for this position.

  • You hold a Master's degree in Marketing, Business or a related field
  • You have a first experience with digital development projects
  • Some exposure to Salesforce, any PIM or DAM system would be nice to have
  • You are curious, detail-oriented and proactive
  • You are recognized for being a team player and for your adaptability to various stakeholders and environments
  • You have strong organizational skills and can manage multiple projects simultaneously
  • You have a can-do attitude and a problem-solving mindset
  • You have a good written level of English (C1 required). Our Irish team is excellent at accommodating individuals who don't speak English as a first language, ensuring a welcoming and inclusive work environment.

You will be part of the Brand & Customer Engagement Team (3 people) and will work with a lot of other local and international teams across Saint-Gobain.

SAINT – GOBAIN

Worldwide leader in light and sustainable construction, Saint-Gobain designs, manufactures and distributes materials and solutions for the construction, mobility and industrial markets. Saint-Gobain has more than 167,000 employees of over 100 nationalities.

GYPROC IRELAND

Gyproc is the market leader in plaster, plasterboard and drylining systems in Ireland; manufacturing in Ireland since 1936. Over the years, Gyproc has become a major authority in Irish construction providing innovative, cost-effective, and sustainable solutions that meet the demands of the local construction industry.

Isover has a long and proud history of supplying market-leading insulation solutions in Ireland for over 40 years. Isover seeks to develop and supply complete insulation solutions to guarantee the thermal and acoustic comfort of Irish homes and businesses.

We provide an unrivalled service to the many thousands of specifiers, contractors and off-site manufacturers throughout Ireland.

Our Vision is to be the leader in light and sustainable construction.

Our priority is to deliver the highest quality products and service to our customers safely.

  • Non-taxable monthly allowance (VIE status regulation)
  • Support for the first month of accommodation and transportation
  • Round trip booking (+needed luggage allowance)
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