Workplace Services Manager

Direct message the job poster from Prescient Group

Dublin, Ireland

This is an exciting new role for an experienced professional services Workspace, Facilities, or Office Manager seeking a diverse, challenging, and regional role. You will work closely with senior management and the wider global team to lead the function for Ireland. The team's primary objective is to create and maintain innovative, safe, sustainable, and agile workspace environments that promote well-being, service delivery, and client excellence, consistently to the highest standards.

• Strategy: Reviewing our strategy for the delivery of third-party services across the region – ensuring that we have the best model that ensures service excellence & consistency, KPIs, and optimal cost/value.
• Innovation: Ensuring continuous focus on innovation – working with the Senior Workplace Services Manager on UK-based projects to create new and better processes for working.
• Mentoring & Support: Providing necessary support and training to the wider team, helping your team to grow and develop.
• Finance: Collaborate with the central Business Management team on the annual budget / P&L management.
• Management of facilities invoicing; ISO audits: Understanding and supporting 14001, 27001, and 45001 accreditations.
• Support a regional team delivering facilities and office management activities.
• Focus on service delivery, people, and contract management. In Dublin, manage and mentor a facilities team, fostering a collaborative and high-performance culture.
• In Belfast, work with and support the local Office Manager with the delivery of workplace services.
• Collaborate with Environment, Health & Safety manager and team on policy; support project team with office moves, refurbishments, and capital expenditure.
• Build development plans to support the Belfast office; lead agile working to benefit the firm, clients, and teams.
• Support contracts management and manage third-party suppliers; direct line management of the support team and drive improvements.
• Adapt to change and drive continual process improvement in line with the wider business strategy.

• Experienced Workplace, Facilities, or Office Manager, preferably from an agile background or professional services, with at least 3 years in an operational role and knowledge of Environment Health and Safety practices within Ireland.
• Experience in contract management, space planning, change management, landlord relations, operational budgeting, office relocations or refurbishments; project management skills preferred.
• Ability to develop staff through delegation, coaching, appraisals, and mentoring; strong people-management capabilities.
• Experience in HR and performance management, attendance and disciplinary cases; good analytical skills and focus on operational metrics.

• Experience as a Workplace, Facilities, or Office Manager, preferably from an agile background in professional services or legal firms in Ireland, with at least 3 years in an operational role and HSE knowledge.
• Strong track record in contract management, space planning, change management, landlord relations, budgeting, relocations or refurbishments; project management skills beneficial.
• Proven ability to develop staff and drive performance; strong analytical skills and focus on metrics.

You'll be in the office for 3 days per week and 2 days from home on a 35-hour working week. You'll be based in outstanding offices in Dublin, part of a fun environment.

Benefits include 37 days holiday (incl Bank Holidays), annual discretionary bonus, private health/dental plans, life and income protection insurance.

Contact Joel Fletcher at Prescient Group. If you meet the criteria above, send us your CV. We receive a large number of applications so if you do not hear back within 7 days, consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. The Prescient Group will manage your application under GDPR; if successful, your data will be handled accordingly. If unsuccessful, your data will be deleted.