Technical Support IT Engineer Level 2, Dublin

2 weeks ago


Dublin, Dublin City, Ireland TN Ireland Full time
Senior Technical Support Engineer (Level 2)

Take Your IT Career to the Next Level

An experienced Level 2 IT Support Engineer with a background in an MSP or Microsoft Partner environment is sought for this exciting opportunity.

This expanding Microsoft MSP in Dublin requires a skilled and ambitious IT Support Engineer to join their close-knit team.

A strong career progression, hands-on project work, and a workplace where you are truly valued await the successful candidate.

Key Responsibilities:
  • Providing expert technical support to clients at Level 2
  • Troubleshooting and resolving complex technical issues with Microsoft 365, Active Directory, Azure Virtual Desktop, Windows Server, Exchange, and Intune
  • Delivering exceptional IT support and solutions through collaboration with clients
  • Gaining valuable experience with cloud services, cybersecurity, and Azure
  • Making significant contributions to projects and enhancing technical expertise
Requirements:
  • Experience supporting Microsoft environments within an MSP
  • Strong knowledge of Microsoft 365 Administration, Active Directory, Azure Virtual Desktop, Exchange, and Intune
  • Excellent communication skills - clear English and a client-focused approach
  • Based in Dublin (or nearby) and fully eligible to work in Ireland (EU passport or valid work permit)
What's on Offer:

Training & Certification Support – Receive mentorship, funded Microsoft certifications, and continuous upskilling opportunities

Hybrid Work Model – Office-based during probation, then enjoy WFH flexibility

Competitive Salary – Plus a supportive, friendly work environment



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