Claims Operations Assistant

Location: Dublin, Ireland or Newcastle Upon Tyne

Published

Published

8 days ago

Closing

Closing

in 7 days

This is a Temporary , Full Time vacancy.

The Vacancy

The position of Claims Operations Assistant is to assist with the efficient claims operations and administration of the different geographical and specialty sectors, ensuring that the interests of members and the company are protected and reflect the company ethos by providing service excellence to Members and colleagues.

What will you be doing?

Key responsibilities will include:

• Working with colleagues to provide a professional and responsive service, meeting needs of the claims teams and wider organisation.
• Process fee invoices, reimbursement claims, and issue credit/debit notes across various sectors and regions.
• Ensuring that payment supporting documentation, correspondence and documents are saved and filed to relevant filing system appropriately to aid reference and retrieval for the Finance and Claims teams.
• Assisting with enquiries from the claims teams / members / finance department / service providers.
• Calling external organisations to verify banking details when a new beneficiary or a change in banking details.
• Claims administration tasks relating to internal systems.
• Compiling and providing claims reports, listings and reviews.
• Editing and amending documents.
• Carrying out searches to see whether we provided cover in previous policy years, to assist claims handlers on older Occupational Disease claims directed to the club.

About you

Skills/Qualifications/Experience

• Strong team player with a supportive, motivating and hands-on approach; confident in contributing ideas and taking ownership of tasks.
• Excellent communication skills and the ability to build effective relationships a all levels, including senior stakeholders.
• Highly organised and detail-oriented, with the ability to prioritise tasks and perform well under pressure.
• Adaptable and comfortable with shifting priorities; quick to learn new systems and processes.
• Proactive problem-solver with a pragmatic mindset, self-motivated and capable of working independently.
• Educated to A-Level standard or equivalent
• Experience of working with Microsoft Office applications

The Company

Welcome to NorthStandard, one of the largest and most influential marine insurers in the International Group.

We're more than just a workplace. We're a global community of passionate maritime professionals driven and defined by our empowered, inquisitive, courageous and giving principles, and our commitment to excellence.We believe in fostering a diverse, inclusive and dynamic work environment where everyone can be themselves, thrive, and contribute their unique talents to delivering our best for colleagues, members, customers, and the communities we serve.

You will be empowered to focus on your progression, have access to development opportunities designed to fast-track your career from the day you start, and the ability to contribute to and shape our employee experience. In return, we offer a competitive salary and benefits package, while benefitting from a hybrid approach in our collaborative office spaces around the world.

We're committed to continuous learning and development, building long-lasting internal and external relationships, and driving service excellence.

The Benefits

The usual stuff

The usual stuff

A competitive salary, discretionary annual bonus plan and benefit arrangements for everyone.

Flexible working

We offer a best in market hybrid working policy and are open to considering a range of flexible opportunities. This includes job-sharing, part-time roles and remote working.

Taking care of you

Taking care of you

Our people are the most important part of our club and we constantly strive for our culture and working environment to show how much we value the contribution you make. We do this through our Employee Resource Groups, learning and development opportunities, inclusive policies and our Employee Assistance Programmes.

Social events

Social events

We host a range of get-togethers throughout the year as we believe that bringing our people together is a great way to motivate each other, inspire success, and build a stronger foundation for the cub.

The Values

Empowered

By being trusted, inspired and developed

Giving

Showing we care by sharing our attention, experience and expertise

Courageous

Challenging relentlessly to create better outcomes

Inquisitive

Embracing diverse perspectives and fresh possibilities

#J-18808-Ljbffr

---