Claims Assistant, General Indemnity Scheme

Role Profile Job Title: Claims Assistant- General Indemnity Scheme (GIS) (12 month contract) Business Unit: State Claims Agency Reports to: Claims Manager - GIS Career Stream: Business Support Contract: 12 Month Fixed Term Contract ** Closing date for applications - 22/08/25 ** Summary of the Business The National Treasury Management Agency (NTMA) provides asset and liability management services to the Irish Government. It has evolved from a single function agency managing the National Debt to a manager of a complex portfolio of public assets and liabilities. Businesses managed by the NTMA include borrowing for the Exchequer and the management of the National Debt, the State Claims Agency, the New Economy and Recovery Authority ("NewERA"), the Ireland Strategic Investment Fund, National Development Finance Agency and the NTMA Future Ireland Funds business unit with responsibility for the management of the Future Ireland Fund and Infrastructure, Climate and Nature Fund. The NTMA also assigns staff to the National Asset Management Agency, the Strategic Banking Corporation of Ireland (SBCI) and Home Building Finance Ireland (HBFI). Working at the NTMA offers excellent benefits including: Flexible work options including hybrid working and variable work hours An extensive wellbeing programme Excellent learning and development opportunities that allow for full career development within the organisation A diverse range of initiatives: LGBT+, Gender Matters, Disability Awareness, Sports & Social, Volunteering and lots more Reimbursement of annual professional membership fees Career average Defined Benefit Pension Scheme The NTMA is designated as the State Claims Agency (SCA) when performing the claims management and risk management functions delegated to it under the National Treasury Management Agency (Amendment) Act 2000. The SCA's principal objectives are: While acting in the best interest of taxpayers, to act fairly and ethically in its dealings with people who have suffered injuries and who take legal actions against the State or State bodies, and the families of these people; and To implement targeted personal injury and property damage risk work programmes to mitigate litigation risk in State authorities and healthcare enterprises, in order to reduce the costs of future litigation against the State. The SCA's remit covers personal injury and third-party property damage risks and claims relating to certain State authorities including the State itself, Government ministers, the Attorney General, the Health Service Executive, the voluntary healthcare sector, An Garda Sochna, the Irish Prison Service, the Defence Forces and community and comprehensive schools. It also manages third-party costs arising from certain Tribunals of Inquiry. Role Summary The National Treasury Management Agency has a requirement for a 12-month Claims Assistant (GIS), within the State Claims Agency. The Claims Assistant is responsible for reviewing RTA incidents, assessing potential claims, managing property damage recovery claims for the State and certain third-party property damage claims. The successful candidate will work as part of the GIS team within the State Claims Agency. Principal Accountabilities This role will involve, Responsibility for the management of a portfolio of approx. 250 property damage recovery and property damage claims, as assigned by the Senior Claims Manager GIS. Responsibility for the investigation and evaluation of each assigned relevant incident, potential claim and claim. Will require close liaison with An Garda Siochana Transport section. Liaising with external professionals e.g. motor assessors, solicitors, barristers, and other experts as required, to seek guidance in relation to any particular claim or group of claims. Attendance at meetings, as needed, with experts, solicitors and barristers and the relevant State authority. Responsibility for ensuring the timely processing of claims, ensuring the accurate recording of NIMS data. May assign work to administrators but has no supervisory responsibilities. Skills Strong communication and interpersonal skills Strong relationship management shills Strong negotiation and problem-solving skills Ability to work on own initiative Excellent IT skills Knowledge Typically 2/3 years' experience working within claims management in an insurance company or similar experience working within the SCA Good knowledge of road traffic and Tort Law Knowledge of NIMS Knowledge of SCAs statutory remit Pension Abatement If an appointee has previously been employed in the Civil or Public Service and that appointee is entitled to or in receipt of a pension from the Civil or Public Service or where a Civil/Public Service pension comes into payment during the appointee's re-employment that pension will be subject to abatement in accordance with Section 52 of the Public Service Pensions (Single Scheme and other Provisions) Act 2012. Please note: In applying for this position, you are acknowledging that you understand that the abatement provisions, where relevant, will apply. It is not envisaged that the employing Department/Office/Body will support an application for an abatement waiver in respect of appointments to this position. Applicants will be required to complete a pre-employment declaration to confirm whether they have previously availed of a Public sector pension scheme. The NTMA is proud to be an equal opportunities employer. We recognise that a diverse and inclusive workplace informs better decision making, creative thinking, innovation and drives business performance. We are strongly committed to ensuring that our workforce is representative of our society. The NTMA is proud to be an equal opportunities employer. We recognise that a diverse and inclusive workplace informs better decision making, creative thinking, innovation and drives business performance. We are strongly committed to ensuring that our workforce is representative of our society. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.