Customer Service

4 weeks ago

Dublin, Dublin City, Ireland Hines Full time
Role Profile

This role might suit someone who is friendly, reliable and has great attention to detail. This new and exciting opportunity is tailored towards someone who is looking to join an award winning student accommodation platform and work alongside a like-minded team. To support our sales & leasing, provide best in class customer service and administrative support to the aparto team. Responsibilities include, but are not limited to:

  • To manage all general student related queries and correspondence
  • To provide weekly performance updates to the management team
  • To ensure that our Marketing Suite is kept up to date and ready for site tours
  • To make appointments and assist with viewings of the Marketing Suite
  • To participate in face to face marketing activities such as student fairs, and experience programme
  • To inspect flats, room and kitchens during our turnaround period
  • To assist with the summer turnaround period; to include resident check outs and check ins
  • To prepare the documentation and welcome packs for all new residents
  • To manage, improve and update the office information systems
Person Specification

We have great people who put the customer at the forefront everything we do. The successful candidate will always be encouraged to have fun whilst remaining dedicated to improving aparto's service and offering.

  • Outgoing and happy member of a team
  • Willingness to get involved in social experiences
  • A desire to learn and to continually develop
  • Willing to attend relevant training days/sessions
  • Willing to seek feedback and review ways to improve
Equal Opportunity

We are an equal opportunity employer and support workforce diversity.


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