Sales Development Representative

3 weeks ago

Dublin, Dublin City, Ireland ServiceNow Full time

Sales Development Representative - Inbound (Norwegian or Swedish Speaking)

Join to apply for the Sales Development Representative - Inbound (Norwegian or Swedish Speaking) role at ServiceNow

Sales Development Representative - Inbound (Norwegian or Swedish Speaking)

2 weeks ago Be among the first 25 applicants

Join to apply for the Sales Development Representative - Inbound (Norwegian or Swedish Speaking) role at ServiceNow

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

ServiceNow is looking for a high achieving Sales Development Representative - Inbound to join our expanding Global Sales Development team. You will play a role in qualifying leads, profiling prospects and customers and giving feedback on which campaigns generate the best leads. Working in collaboration with Sales Development Reps and Field Sales professionals, your primary goal is to identify and qualify opportunities for the team you support.

What You Get To Do In This Role

The Sales Development Representative - Inbound builds sales pipeline while achieving monthly, quarterly and annual goals.

Follow up on Marketing-generated leads to qualify them for potential Sales opportunities
Manage all inbound leads to Sales acceptance
Work with Marketing in completing multiple demand generation campaigns
Invite and bring attendance to company events and regional trade shows
Understand how ServiceNow solutions address customer pain points
Research target accounts for prospecting activities, building prospecting contact lists and company/account mappings
Maintain contact information within the CRM, providing the account team with information to ensure opportunities are understood and next steps are identified
Use our technology to manage marketing leads

Qualifications

To be successful in this role you have:

Proficiency in Norwegian OR Swedish (verbal and written) is a must
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
A creative and customer-focused mindset
A basic understanding of Cloud computing and SaaS offerings
Ability to differentiate ServiceNow to customers
Travel for training or meetings may occasionally be required

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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