Current jobs related to Customer Service Advisor - Cork, Cork - Capita

  • Customer Service Advisor

    3 weeks ago

    Cork, Cork, Ireland Capita Pension Solutions Full time

    Customer Service Advisor - Office Working in ClonakiltyJoin to apply for the Customer Service Advisor - Office Working in Clonakilty role at Capita Pension SolutionsCustomer Service Advisor - Office Working in Clonakilty2 weeks ago Be among the first 25 applicantsJoin to apply for the Customer Service Advisor - Office Working in Clonakilty role at Capita...

  • Customer Service Advisor

    3 weeks ago

    Cork, Cork, Ireland Capita Pension Solutions Full time

    Customer Service Advisor - Hybrid in ClonakiltyJoin to apply for the Customer Service Advisor - Hybrid in Clonakilty role at Capita Pension SolutionsCustomer Service Advisor - Hybrid in Clonakilty1 week ago Be among the first 25 applicantsJoin to apply for the Customer Service Advisor - Hybrid in Clonakilty role at Capita Pension SolutionsCapita Ireland are...

  • Customer Service Advisor

    4 days ago

    Cork, Cork, Ireland Capita Part time

    Customer Service Advisor - Part Time page is loadedCustomer Service Advisor - Part TimeApply remote type Office Based locations Clonakilty Cork time type Full time posted on Posted Yesterday job requisition id 10112449 Capita Ireland are recruiting a Customer Service Advisor to join our team on a full time basis. This role is based at our office in...

  • Customer Service Advisor

    3 weeks ago

    Cork, Cork, Ireland Staffline Group PLC Full time

    Social network you want to login/join with:? We're Hiring: Customer Service Advisor (Hybrid) - Cork ?Are you passionate about delivering outstanding customer service? Do you have experience in hospitality, insurance, or a contact centre environment? We're looking for a Customer Service Advisor to join our friendly and professional team in Cork? Location:...

  • Customer Service Advisor

    1 day ago

    Cork, Cork, Ireland Staffline Group PLC Full time

    Job description We're Hiring: Customer Service Advisor (Hybrid) - Cork Are you passionate about delivering outstanding customer service? Do you have experience in hospitality, insurance, or a contact centre environment? We're looking for a Customer Service Advisor to join our friendly and professional team in Cork Location: Cork (Hybrid - part remote, part...

  • Customer Service Advisor

    4 weeks ago

    Cork, Cork, Ireland Capita Full time

    Search by keywords and/or using the filtering optionsCustomer Service Advisor - Office Working in ClonakiltyCustomer Service Advisor - Office Working In ClonakiltyCustomer Service Advisor - Office Working in ClonakiltyCapita Ireland are recruiting a Customer Service Advisor to join our team on a full time basis. This role is based at our office in...

  • Customer Service Advisor

    7 days ago

    Cork, Cork, Ireland FEXCO Full time

    Social network you want to login/join with:Customer Service Advisor (Remote), Kerrycol-narrow-leftClient:FEXCOLocation:Kerry, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:70ac6fd41d00Job Views:3Posted:07.07.2025Expiry Date:21.08.2025col-wideJob Description:Fexco Managed Services is seeking Customer Service Advisors to...

  • Customer Service Advisor

    3 days ago

    Cork, Cork, Ireland Capita Part time

    Customer Service Advisor - Hybrid - Full or Part Time HoursCustomer Service Advisor - Hybrid - Full or Part Time HoursCapita Ireland are recruiting a Customer Service Advisor to join our team on a full time basis. This role is based at our office in Clonakilty.You'll join a small, friendly and dedicated team to support our clients customers with general...

  • Customer Service Advisor

    2 days ago

    Cork, Cork, Ireland beBeeCustomerService Part time €26,325

    Customer Service Professional - Flexible HoursWe are seeking a customer-focused professional to join our team as a Customer Service Advisor. This role involves providing exceptional service to clients, handling customer inquiries, and ensuring seamless interactions across various channels.About the RoleThis is an exciting opportunity to work in a dynamic...

  • Customer Service Advisor

    3 weeks ago

    Cork, Cork, Ireland Capita Full time

    Capita Ireland are recruiting a Customer Service Advisor to join our team on a full time basis. This role is based at our office in Clonakilty. You'll join a small, friendly and dedicated team to support our clients customers with general enquiries and ensure a positive impression and proactive service is provided at all times. You'll work across Monday to...

Customer Service Advisor

4 weeks ago

Cork, Cork, Ireland Capita Full time

Capita Ireland are recruiting a Customer Service Advisor to join our team on a full time basis. This role is based at our office in Clonakilty.

You'll join a small, friendly and dedicated team to support our clients customers with general enquiries and ensure a positive impression and proactive service is provided at all times.

You'll work across Monday to Friday between the hours of 8am to 4pm (M-F) & 7am to 1pm on a Saturday one weekend per month. The total weekly hours are 37 per week.

The address for our office is: West Cork Business and Technology Park, Co. Cork, P85 YH98

Job Title

Customer Service Advisor - Office Working in Clonakilty

Job Description

What you'll be doing:

  • Handle a high number of customer queries via telephone and complete administration tasks
  • Answer all queries in a positive manner, ensuring you give a positive image and great first impression to all contacts
  • Ensure day-to-day service delivery targets are met, dealing with all queries and requests in a timely, professional and consistent manner
  • Build sustainable relationships of trust with customers, team members and clients through open and interactive communication
  • Use multiple systems to navigate each customer account & accurately record all contact interactions on systems in line with expected process

What We're Looking For
  • Previous experience working in similar environment
  • Being highly methodical with a thorough attention to detail
  • Strong communication skills and the ability to build rapport with all callers
  • Having excellent organisational skills
  • Having the ability to work to stringent customer service SLA's and KPI's
  • Demonstrating confidence and the ability to communicate clearly and effectively
  • Showing excellent PC (including the Microsoft suite, most notably Excel) and data entry skills
  • Bringing a proactive attitude with the ability and ambition to develop role in the future

What's in it for you?

You'll have the opportunity to join a dedicated team of customer service professionals who take pride in all they do and put the needs of customers at the heart of everything they do. You'll join a team where successes are celebrated and your ideas are heard. There are opportunities within Capita Ireland to develop your skills and progress your career.
  • €25,974 per annum
  • 22 days annual leave
  • access to Wrkit – giving you access to lifestyle savings, & discounts
  • cost of eyecare vouchers for eye examinations and money towards glasses if required
  • access to Capita pension scheme
  • access to Employee Assistance Programme
  • life Assurance Benefit
  • cycle2work scheme….and plenty more

What We Hope You'll Do Next

Choose 'Apply now' to fill out our short application and complete our assessment process so that we can find out more about you.

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we'll get back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

#CEOFFICEHIGH

Location:

Clonakilty

,

Ireland

Time Type

Full time

Contract Type

Permanent
#J-18808-Ljbffr