Current jobs related to Global Customer Support Representative with Spanish Fluency - Limerick, Limerick - viagogo
-
Limerick, Limerick, Ireland TN Ireland Full timeGlobal Customer Service Representative with Spanish FluencyLocation:Limerick, IrelandClient:StubHubJob Category:OtherEU work permit required:YesJob Reference:629d9f2e9565Job Views:153Posted:21.01.2025Expiry Date:07.03.2025Job Description:viagogo is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through viagogo...
-
Customer Support Representative with Spanish
20 hours ago
Limerick, Limerick, Ireland Cook Medical Full timeCustomer Support Representative with SpanishJoin to apply for the Customer Support Representative with Spanish role at Cook MedicalCustomer Support Representative with SpanishJoin to apply for the Customer Support Representative with Spanish role at Cook MedicalThe Customer Support Representative 1 is responsible for providing a professional, friendly, and...
-
Limerick, Limerick, Ireland Viagogo Gmbh Full timeGlobal Customer Support Representative with Spanish FluencyLimerick, Limerick, Irelandviagogo is the world's leading marketplace to buy and sell tickets to any live event, anywhere.Through viagogo internationally and StubHub, our platform in North America, we service customers in 195 countries in 33 languages and 49 available currencies.With more than 300...
-
Customer Support Representative with Spanish
3 days ago
Limerick, Limerick, Ireland Cook Medical Incorporated Full timeOverviewThe Customer Support Representative 1 is responsible for providing a professional, friendly, and efficient service to Cook Medical customers and Divisional Sales teams throughout EMEA. Key tasks include handling customer orders accurately and within agreed service levels, while also providing timely and informative responses to customer queries. To...
-
Customer Support Representative with Spanish
3 days ago
Limerick, Limerick, Ireland Cook Medical Incorporated Full timeOverviewThe Customer Support Representative 1 is responsible for providing a professional, friendly, and efficient service to Cook Medical customers and Divisional Sales teams throughout EMEA. Key tasks include handling customer orders accurately and within agreed service levels, while also providing timely and informative responses to customer queries. To...
-
Limerick, Limerick, Ireland TN Ireland Full timeSocial network you want to login/join with:Global Customer Service Representative with French Fluency, LimerickClient:StubHubLocation:Limerick, IrelandJob Category:OtherEU work permit required:YesJob Reference:04fbc60f1b66Job Views:4Posted:19.04.2025Expiry Date:03.06.2025Job Description:Global Customer Service Representative with French FluencyLimerick,...
-
Limerick, Limerick, Ireland TN Ireland Full timeGlobal Customer Service Representative with Italian Fluency, LimerickClient:StubHubLocation:Limerick, IrelandJob Category:Other-EU work permit required:YesJob Reference:8ce3edfc1e25Job Views:5Posted:19.04.2025Expiry Date:03.06.2025Job Description:Global Customer Service Representative with Italian FluencyLimerick, Ireland viagogo – Customer Success /...
-
Limerick, Limerick, Ireland StubHub Full timeGlobal Customer Service Representative with German FluencyLimerick, Irelandviagogo – Customer Success / Full-Time / HybridStubHub/viagogo is growing and looking for dedicated individuals to help shape how millions of people buy, sell, connect, and experience live events worldwide. We value togetherness, trust, inclusion, and a culture of winning. As a...
-
Customer Support With Spanish Fluency
2 weeks ago
Limerick, Limerick, Ireland Infoempregos Full timeJob Description:You will learn the important aspects of the day-to-day work within Seller Support and its supporting departments.Maintain a high phone and email service level.We are looking for a young talent to join our team in a position with no previous experience.If you are proactive and want to learn, contact usRequirements:Willingness to learn and...
-
Limerick, Limerick, Ireland beBee Careers Full timeGlobal Customer Service Representative with Spanish FluencyAbout the Role:We are seeking a highly motivated and skilled Customer Service Representative to join our team. As the first point of contact for our valued customers, you will be responsible for providing exceptional service and resolving inquiries efficiently.Key Responsibilities:Handle customer...
Global Customer Support Representative with Spanish Fluency
1 month ago
viagogo is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through viagogo internationally and StubHub, our platform in North America, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available to events around the world annually -- from sports to music, comedy to dance, festivals to theater -- viagogo offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences.
StubHub/ viagogo is growing and looking for people who want to help us shape how millions of people buy, sell, connect, and experience live events around the world. We value togetherness, trust, inclusion, and most importantly a culture of winning. We are a global organization looking for champions of innovation and change. If you are an entrepreneurial risk taker and ready to roll up your sleeves, you'll thrive in our environment where the rewards are highly motivating.
As a Customer Service Representative at StubHub/ viagogo, you will be the first point of contact for our valued customers, providing exceptional service and resolving inquiries efficiently. This role requires a proactive mindset, excellent communication skills, and a passion for delivering results. You will have the opportunity to work in a dynamic, fast-paced environment where performance is celebrated and rewarded.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and efficiency.
- Identify customer needs and provide immediate solutions while educating customers to navigate and self-serve when possible.
- Meet and exceed individual and team performance targets for resolution rate, customer satisfaction, and response time.
- Maintain up-to-date knowledge of products, services, and company policies.
- Collaborate with cross-functional teams to improve processes and optimize the customer experience.
- Be friendly, reliable, and on-time, showing initiative and ownership across all assigned tasks.
- Customer Focus -Demonstrates a deep understanding of customer needs and strives to exceed expectations in every interaction.
- Results Oriented - Driven by a desire to achieve and surpass performance metrics, with a commitment to delivering exceptional service and results.
- Communication - Articulate and empathetic communicator who can convey information clearly and effectively across various channels.
- Problem Solving - Analytical thinker with the ability to identify issues, evaluate options, and implement effective solutions.
- Attention to Detail - Meticulous and thorough in handling customer inquiries and ensuring accuracy in all tasks.
- Time Management - Efficiently manages workload and prioritizes tasks to meet or exceed performance targets.
- Technical Aptitude -Ability to navigate through computer programs with ease.
- Judgment and Decision-making - Ability to exercise sound judgment in decision-making, consistently aligning actions with established company policies and procedures.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office and CRM software.
- Ability to multitask and prioritize in a fast-paced environment.
- Experience working in a performance-driven culture is a plus.
- Proficiency in English and Spanish languages required
At viagogo, we are proud of our multicultural and vibrant culture, innovative offices, and the newest technologies used. You can be a part of this exciting environment and show your talents. Once part of the team, you will have access to our wide benefits package:
- Competitive starting salary
- Health package
- Continuous training & support
- Career progression
- Employee Engagement initiatives
- Casual dress code
- Free parking
