Events Administrator

3 weeks ago

Dublin, Dublin City, Ireland The Merrion Hotel Full time

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As the Events Administrator at The Merrion, you will play a vital role in the coordination and administrative support of all events and functions. You will ensure seamless communication between clients, internal departments, and external vendors, delivering exceptional service in line with the hotel's luxury standards. Your attention to detail, organizational skills, and proactive approach will contribute to the successful planning and execution of memorable experiences for our guests. The Merrion is a globally recognized five-star hotel renowned for excellence, innovation, and unforgettable guest experiences. Join a team where your passion for hospitality and events can shine in a supportive and luxurious environment.

Key Responsibilities:

  • Provide administrative support to the Events team, including handling inquiries, preparing proposals, contracts, and event orders.
  • Assist in the coordination and scheduling of meetings, site visits, and event planning sessions with clients.
  • Manage event bookings in the hotel's systems, ensuring accuracy of information and timely updates.
  • Liaise with internal departments (e.g., F&B, Housekeeping, Front Office) to ensure event and group requirements are communicated clearly and executed flawlessly.
  • Maintain updated records of all events, client communications, and financials in accordance with hotel policies.
  • Assist in post-event follow-ups, feedback collection, and billing coordination.
  • Support the Events Manager with reporting as required.
  • Uphold The Merrion's standards in all guest and client interactions, ensuring discretion, professionalism, and personalized service.

Skills and Qualifications:

  • Proven experience in event coordination or administrative roles, preferably within a luxury hospitality environment.
  • Strong organizational and multitasking abilities with keen attention to detail.
  • Excellent communication skills, both written and verbal.
  • Proficiency in event software (e.g. Opera) is preferred.
  • Ability to remain calm under pressure and handle last-minute changes efficiently.
  • Professional demeanor with a guest-first mindset and team-oriented attitude.
  • A diploma or degree in Hospitality, Event Management, or related field is preferred.

What We Offer:

  • Training and career development opportunities
  • Meals, uniforms, and staff discounts
  • A dynamic and international work environment in a prestigious hotel brand
  • Travel and Bike to Work - Tax saving Schemes, discounted parking in the city
  • Health and Dental Insurance payments
  • Contributory Pension Planfrom the day you start work
  • Increased holiday entitlement with length of service
  • Recommend a Friend scheme: bonus paid to you for recruiting a friend or colleague to join The Merrion team
  • Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends
  • Free Employee Assistance Programme - free professional counselling and support for you and your family members

About The Merrion

The Merrion is the capital's most luxurious five-star hotel, and a proud member of The Leading Hotels of the World. Created from four Georgian townhouses, many of the 142 bedrooms overlook their private landscaped gardens.Guests can dine in the 2-star Michelin Restaurant or The Garden Room. The intimate Cellar Bar or No. 23 whiskey bar awaits as does the Spa which includes an 18m swimming pool. The Merrion is also home to one of Ireland's largest privately-owned Art Collection's.

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