Leisure Club Receptionist

3 days ago

Maynooth, Co Kildare, Ireland Glenroyal Hotel & Leisure Club Full time
Overview

The 4-star Glenroyal Hotel & Leisure Club is seeking a customer-focused Leisure Club Receptionist to join our fantastic team. Conveniently located just a short stroll from Maynooth town centre and only a 25-minute drive from Dublin City Centre, the Glenroyal Hotel is easily accessible via national rail and bus services.

Role

As a Leisure Club Receptionist, you will be the first point of contact for our members and guests. You will be responsible for providing a warm welcome, ensuring smooth day-to-day operations at the leisure club reception, and delivering excellent customer service.

Responsibilities
  • Meeting & greeting customers in a professional & friendly manner
  • Register new members and handle membership queries
  • Answer and manage incoming calls promptly and professionally
  • Checking in & out members and guests
  • Responding to all customer queries & requests
  • Handle and resolve customer complaints where appropriate
  • Work closely with other team members to ensure a smooth operation
Skills & Experience
  • Excellent written and spoken English
  • Minimum 1 year experience working at a busy reception
  • Strong administration and organisational skills
  • Team Player with a positive attitude
  • Demonstrated commitment to delivering outstanding customer service
  • Flexibility to work a variety of shifts, up to 5 days over 7
We offer great team benefits including
  • 1 paid volunteering day per year
  • Free on-site parking
  • Complimentary gym membership
  • Free tea/coffee from Shoda Cafe on shift
  • Paid birthday leave each year
  • Additional annual leave days based off length of service
  • Daily meals and snacks in canteen
  • Internal/external training provided
  • Staff discount across hotel amenities
  • Staff canteen, changing room & shower facilities
Seniority level
  • Not Applicable
Employment type
  • Part-time
Job function
  • Administrative
Industries
  • Hospitality

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