Senior Assistant Manager

2 weeks ago

Killarney, Ireland odrcollection Full time

Join to apply for the Senior Assistant Manager role at O'Donoghue Ring Collection

O'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and Castleisland, Co. Kerry. The collection is made up of the Killarney Plaza Hotel, Killarney Towers Hotel, Killarney Avenue Hotel and River Island Hotel. Our company philosophy is built upon three core values: employee experience, customer experience and standards of excellence. Awarded a 'Great Place to Work' in December and Green Hospitality Certified.

The team at the River Island Hotel is currently recruiting a Senior Assistant Manager to join their team. This is a full-time position, reporting to the Hotel Manager. The Senior Assistant Manager will oversee the daily running of the 52 bedroom 3 star Hotel.

What you will do:

  • Support the Hotel Manager in leading daily operations, ensuring all departments function cohesively and to a high standard.
  • Provide hands-on support across departments when needed, maintaining a visible leadership presence throughout the property.
  • Take the lead in coordinating functions and events, ensuring all client specifications are executed to the highest standards.
  • Monitor and maintain operational quality, service consistency, and adherence to brand standards.
  • Anticipate and proactively respond to guest needs, ensuring a personalized and memorable experience.
  • Handle escalated guest concerns efficiently, demonstrating excellent problem-solving and decision-making abilities.
  • Apply a keen eye for detail to uphold service excellence and operational precision throughout the guest journey.

About you:

  • Have experience as a department manager within a hotel environment.
  • Experience supporting and being hands-on across all departments.
  • Excellent customer service experience.
  • Degree in Hospitality Management is an advantage.
  • Fluent in English is essential.

Why O'Donoghue Ring Collection?

  • Awarded a Great Place to Work
  • Competitive salaries
  • Discounts on Hotel Stays and staff rates across the collection
  • Discounts on Dining in all food outlets across the collection
  • Meals on Duty and Free Coffee on Duty
  • Discounts for Take-Away and takeaway beverages for staff
  • Career Progression with a clear career path
  • Employee Fitness with free access to leisure centres
  • Employee Wellness and discounts on spa products and treatments
  • Learning & Development with online training tools and cross-training opportunities

If you want to make an impact, O'Donoghue Ring Collection is the place for you. Not sure if you meet all the qualifications? If this role excites you, we encourage you to apply. Explore all opportunities on our careers page.

O'Donoghue Ring Collection is an Equal Opportunity Employer, and we are committed to hiring and developing a diverse team, including individuals with different backgrounds, abilities, identities and experiences.


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