Temporary Clerical Officers

Job Title: Temporary Clerical Officers

Employer: Government of Ireland

County: Clare

Closing Date: 3pm, Thursday, 21st August 2025

Starting Salary: €596.11 per week

About the Employer:

The Civil Service is at the heart of Irish society. Everything we do impacts our country, and most importantly, our people. We are a robust and trusted institution, which has served the people of Ireland since the foundation of the State. The Civil Service has played, and continues to play, a critical role in supporting the whole of Government response to the needs of the nation. While the challenges which face the Civil Service today are different to those faced at the foundation of the State, our core values remain the same.

The Irish Civil Service is a large complex organisation employing nearly 42,000 people in over 40 Government Departments and Offices with a diverse set of responsibilities to support the Government by developing policy options and legislation to address major national issues, co-ordinating the broader public service, helping to manage the economy and delivering services to the public.

About the Role:

The duties of Temporary Clerical Officers (TCOs) may vary depending on the nature of work carried out by the employing organisation. This involves such clerical/administrative tasks which may be assigned to the employee from time to time by the organisation. The following outlines the type of work that you may be required to undertake, if appointed.

• General clerical work e.g. filing, photocopying, answering/making telephone calls, dealing with emails, reception desk duties, etc. under the supervision of a designated manager;

• Supporting line-managers and colleagues;

• Working as part of a team in delivering services;

• Communicating and dealing with the public/customers e.g. responding to queries and providing information face-to-face, by telephone or via email;

• Providing the highest quality standards in customer service;

• Using Information Technology on a daily basis, e.g. word processing, spreadsheets, database, email and internet;

• Maintaining high quality records in a thorough and organised manner;

• Checking all work thoroughly to ensure it is completed to a high standard;

• Carrying out routine accounts work;

• Approaching work in a careful and methodical manner, displaying accuracy at all times, even when conducting routine/repetitive work.

• Any other duties deemed appropriate.

About You:

Candidates must by the closing date of 21st August 2025:

(a) have previous relevant work experience, preferably in a customer service office environment;

(b) have appropriate level and experience of relevant ICT Skills, e.g. proficiency in Word, Excel, e-mail;

(c) have relevant knowledge and skills to undertake the duties of the position, including the ability to:

• take direction / follow instructions;

• organise and prioritise work effectively;

• work well with the public and colleagues;

• be flexible in their approach to work;

• be able to communicate effectively in a clear and concise manner;

(d) be at least 16 years of age on or before the closing date of 21st August 2025;

(e) fulfil Citizenship, Health & Character, Garda Vetting & Security Clearance and Reference Check requirements;

(f) ensure that they meet the criteria regarding Public & Civil Service Redundancy/Ill Health Retirement Schemes and should demonstrate the skills and capabilities under the three main Capability Dimensions identified for this role:

• Evidence Informed Delivery

• Communicating and Collaborating

• Building Future Readiness

It is important that candidates list their previous civil or public service employment, if they have availed of a voluntary redundancy or retirement scheme and/or are in receipt of an ill-health retirement pension. Failure to do so could lead to disciplinary action.

The Closing Date for this competition is Thursday, 21st of August at 3pm.

We are committed to a policy of equal opportunity and encourage applications under all nine grounds of the Employment Equality Act.