Learning Facilitator

About Us: Our mission is to create a more diverse, inclusive and equitable tech industry by making a tech career accessible to all. Our online programmes give learners a direct pathway into these careers. Founded in 2015 to address the ever-widening Digital Skill gap, Code Institute is a young fast-paced company that is transforming lives through education and career change. Code Institute has developed courses and certifications aimed at the career changers market. Currently operating in the B2C, B2B & Enterprise channels, we are an international team located predominantly in Ireland and the UK.

At Code Institute, our culture is our foundation. A Learning Facilitator values qualities, principles, ambition, and ethics as much as skills, knowledge, and competencies. A growth mindset, embracing change, and focusing on solutions are essential. Our culture thrives on Innovation, Accountability, Trust, Resilience, and Collaboration. We aim to foster a people-centered, creative, ambitious, supportive, and respectful environment. Passion for inspiring students and embodying these values is key to being the perfect fit for our team.

As a Learning Facilitator, you will facilitate the taught elements of the students\' experience, guiding their personalized learning journeys, guiding and signposting personal support, assisting with learning strategies, motivating, and helping students build new knowledge, skills, and behaviors independently over time. You will be the go-to person for students, the owner of the students journey, while providing support and guidance to ensure forward momentum and success in completing their program.

You will ensure that quality and excellence is a key attribute of all your learner interactions. In addition, you will coordinate with relevant educational partners to ensure the administrative requirements of the program are met, coordinate with the relevant internal stakeholders to ensure the learner journey is as fulfilling as possible while ensuring all students receive the necessary support to thrive in their learning journey.

Our headquarter is in Dublin, Ireland but the role is remote-friendly.

Background Check Requirement: Please note that all candidates offered this position will be required to undergo a thorough background check, including an enhanced Disclosure and Barring Service (DBS) check, as part of our commitment to safeguarding and protecting our students.

Group management

• Facilitate the taught elements of the students' experience.
• Oversee students' schedules, providing support and feedback where needed.
• Manage a scheme of work, by way of creating supplementary learning materials and ensuring all materials are kept up to date and follow the latest trends and best practice.
• Maintain the Group Profile by way of group messaging, signposting, safeguarding and reporting.
• Conduct regular stand-up and stand-down sessions with students.

Learner management

• Individualise the learner journey for each student and manage Individual Learner Plans for each student where applicable.
• Provide one-on-one and group support for advanced coding-related questions via text, video, and screen sharing.

Behaviours

• Encourage student interaction and peer support on Slack.
• Signpost students to code assistance supports and community resources.

Enablement

• Address technical issues in the systems used for student learning (e.g., LMS, Discord, Learnosity etc.).
• Contribute to complimentary learning materials to support the programme the learner is enrolled in.

• Minimum Qualification in coding equivalent to Level 5
• Excellent communication skills
• Willingness to complete certification in Teaching or Coaching as directed by the line manager
• Teaching qualification would be a great advantage
• Previous experience in coaching, training, teaching or leadership is desirable
• Familiarity with learning management systems (LMS) and educational technology tools used for online instruction.
• Awareness of industry standards and best practices related to teaching and learning in the field of technology, coding, or web development.
• Demonstrated ability to adapt to changing environments and requirements, and to effectively manage multiple tasks and priorities.
• Experience working in a fast-paced, dynamic environment, with a focus on continuous improvement and innovation.
• Proficiency in working with Google Suite tools
• Fluency in German would be a plus

• In-depth knowledge of HTML, CSS, JavaScript, Python, and one of the following Django web framework/React/data analytics: Essential for facilitating the taught elements of the students\' experience and providing technical support.
• Active listening and creative problem-solving: Crucial for understanding student needs, addressing challenges, and devising effective solutions to enhance their learning experience.
• Written and verbal communication skills: Clear and effective communication is vital for conveying complex concepts, providing instructions, and facilitating discussions.
• Organisation and planning skills: Essential for managing individual learner plans, schedules, lesson plans, and group profiles, ensuring smooth operation of the learning process.
• Creativity: Ability to develop innovative teaching methods, engaging activities, and content improvements to enhance the learning experience.
• Enthusiasm, motivation, and commitment: Passion for learning and dedication to helping students succeed are fundamental for inspiring and guiding learners.
• Flexible approach to work and openness to change: Adaptability is key for responding to evolving student needs, curriculum adjustments, and changes in educational practices.
• Patience: Essential for supporting students as they navigate challenges and acquire new knowledge and skills over time.
• Resilience: Ability to work independently, take initiative, and persevere through challenges, demonstrating resilience in the face of obstacles.

Code Institute is an equal opportunities employer and prides itself on diversity and inclusivity across our staff and our student body alike.