Clinical Support Officer

Purpose of Post

To develop and deliver bespoke clinical supports, which assure the competence of healthcare professionals and support staff. To provide oversight, support, direction, and training with regard to the operational requirements of organisations policy and procedures, across all aspects of our service users clinical support needs. To develop, deliver training supports for community staff teams ensuring safe and holistic healthcare assessment process and clinical risk management strategies. To support the development and implementations of clinical compliance standards across all services including HIQA designated centres, home support, and adult services.

1 Duties & Responsibilities

The post holder will:

Provide direction support and advice to community staff teams in relation to the behavioural support and/or health and clinical care needs of residents and service users as assigned.

To design and roll out plans, interventions, and techniques to address support needs for Community members

Support and advise communities and staff teams with regard to risk assessments risk management strategies as required.

Attend Community Management Meetings as scheduled and provide guidance relating to further MDT input where required.

As requested collaborate with the residents /their family and staff teams and other multi -disciplinary bodies to facilitate the development and review of personal plans / Support Plans /transition plans

To develop, deliver and/ or source training supports for community staff teams

To engage in regular review processes to ensure the needs of community members are being met

Contribute to the development and rollout of standardised procedures, and practice improvement programmes

Support and contribute to the development of a culture of learning and development

Participate in meetings, working groups and committees as requested

Observe, report, and take appropriate action on any matter which may be detrimental to residents / client care or well-being or inhibit the efficient operation of the community.

Maintain appropriate and accurate written records and reports regarding residents / client care in accordance with organisational policy and procedures, and statutory and regulatory requirements.

Participate and contribute to innovation and change in the approach to residents/client care delivery, and contribute to service planning process, based on best practice and under the direction of clinical management.

Provide guidance to PICs in order to ensure that all healthcare & clinical practices are carried out, using evidence-based approach, to a high standard in a safe environment maintaining the confidentiality and dignity of the residents / client at all times.

Promote a positive health concept with residents and colleagues and contribute to the health promotion initiatives with the Health Service Executive.

Undertake such training as is required to maintain and improve personal & professional competencies required to meet the role function

Conduct incident reviews and make preventative action recommendations to the Head of Services

Planning & Delivery

Develop training, learning objectives, competency statements and assessment tools ensuring compliance with national policy and procedures and regulatory requirements in collaboration with HR and training functions of the organisation

Responsible for delivering clinical training programmes, such as: Medication Management Training, Positive Behaviour Supports, and other specified areas driven by the needs of service provision.

Deliver clinical support in a comprehensive manner in line with evidence-based practice.

Keep abreast of developments in legislation and good practice and update training programmes accordingly.

Assist with clinical risk assessment

Practice Development

Review and evaluate policies, plans and interventions on a regular basis

Use all available reporting mechanisms and audit findings to review and improve programmes in collaboration with the Operations Team and Quality and Safety Committee

Plan and meet the learning needs of participants who require re-training due to errors in the clinical setting or lapse in practice, providing advice and feed back to both the participants and their managers as appropriate

Assess participants on their ability to perform clinical skills in a service/clinical environment in line with organisational National Policy and Procedures

Give constructive feedback to participants on their performance during practice and assessment

Provide advice and information to both the participants and their managers about the procedures to follow when the participant is unsuccessful, or if further specific training needs are identified at time of assessment

Qualifications, Knowledge & Experience

Applicants must:

Degree in Nursing

And

A training qualification and or background in delivery of SAMs training or other training and development programmes

A minimum of 2 years' experience in a disability service-related management post

Have a minimum of 5 years' experience working in the disability sector

A full driver's licence and availability of own car is an essential requirement

What we offer:

Pay scales

Career progression opportunities

Work/life balance

Paid annual leave

Refer a friend scheme

Employee Assist Programme offering advice and counselling

Death in Service Benefit

Paid mandatory training

Paid travel expenses

Details of the Role:

Salary Scale: €51,280 - €60,391 Per annum (based on a 40 hour week)

Location: Dunshane, Co Kildare - with travel required to the various communities

Duration: Fulltime 40 hours per week - Permanent

Closing date: Wednesday 27th August 2025

Candidates shortlisted will be contacted for immediate interviews

Please note all posts are subject to Garda Vetting relevant Police check for any country of residence of over 6 months from age of 18 and reference checking
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