Current jobs related to Reservations Agent - Cork, Cork - TN Ireland

  • Reservations Agent

    3 days ago

    Cork, Cork, Ireland RedChair Recruitment Full time

    Red Chair Recruitment are currently recruiting for an experienced Reservations Agent for one of our well established clients based in South Kerry.The main responsibilities for the role are to assist with the everyday reservations and bookings for an established golf course which will include managing all inquiries, planning and organising all aspects of...

  • Reservations Agent

    4 hours ago

    Cork, Cork, Ireland beBee Careers Full time

    About the Role: As a Reservations Agent, you will play a critical role in managing room availability, responding to guest inquiries, and processing payments. Your strong communication skills and attention to detail will ensure that all guests have a memorable stay with us.

  • Reservations Agent Role

    5 days ago

    Cork, Cork, Ireland beBee Careers Full time

    Reservations Agent RoleThis position involves handling guest queries and bookings in a fast-paced environment. The ideal candidate will be able to prioritize tasks efficiently and work well under pressure.Main Duties:Managing guest inquiries and resolving issues promptly.Generating reservations information accurately and forwarding booking...

  • Reservations Agent

    1 week ago

    Cork, Cork, Ireland TN Ireland Full time

    Social network you want to login/join with:Reservations Agent, faithlegge, county waterford, iecol-narrow-leftClient:Faithlegg HotelLocation:faithlegge, county waterford, ie, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:afa814ec693aJob Views:4Posted:02.05.2025Expiry Date:16.06.2025col-wideJob Description:Working with the...

  • Reservations Agent

    1 week ago

    Cork, Cork, Ireland Faithlegg Full time

    Working with the reservations manager and team, the ideal candidate for this role will be a confident, organised person who has excellent attention to detail and excellent guest care. A flexible attitude towards working hours is essential as midweek and weekend work is involved.The Role:Working with the reservations team to delivery excellent guest care,...

  • Hotel Reservation Agent

    2 days ago

    Cork, Cork, Ireland beBee Careers Full time

    Reservations Assistant Job OpportunityWe are seeking an experienced Reservations Assistant to join our team in delivering exceptional customer service and managing guest room reservations.The successful candidate will be responsible for providing a seamless booking experience, communicating available options, rates, and itineraries to guests, and maintaining...

  • Reservation Support Agent

    6 hours ago

    Cork, Cork, Ireland beBee Careers Full time

    About the Job:As a customer service representative, you will play a critical role in processing reservation requests received by phone or email in Dutch and English language.You will have the opportunity to work with Marriott's global reservation systems and become an expert in handling customer inquiries.You will also be empowered to make decisions and take...

  • Reservations Operations Coordinator

    2 days ago

    Cork, Cork, Ireland beBee Careers Full time

    We are seeking an experienced Reservations Supervisor to join our team. This is an exciting opportunity to work in a dynamic hotel environment, where you will be responsible for managing reservations, coordinating with various departments, and providing information and assistance to guests.ResponsibilitiesManage guest reservations and ensure a smooth...

  • Hotel Reservation Specialist

    2 weeks ago

    Cork, Cork, Ireland beBee Careers Full time

    Job DescriptionWe are seeking a highly organized and customer-focused individual to join our team as a Reservations Agent. As the first point of contact for our guests, you will be responsible for greeting all inquiries in a warm and efficient manner.Main Responsibilities:Generate reservations information accurately and forward booking confirmationsMaximize...

  • Reservations Supervisor

    3 days ago

    Cork, Cork, Ireland RedChair Recruitment Full time

    Red Chair Recruitment are currently looking for an experienced Reservations Supervisor for one of our clients, a 4* hotel based in Tralee, Co. Kerry.This role is a 8-12 week full time contract.You will be the first point of contact for guests and play a crucial role in delivering exceptional customer service. You will be responsible for ensuring a smooth...

Reservations Agent

1 month ago

Cork, Cork, Ireland TN Ireland Full time

Do you have a passion for delivering fantastic service and consistently high standards?

Are you looking for new career opportunities? Consider becoming a part of our diverse and experienced team, who take pride in creating a four-star experience for our guests.

Kingsley Hotel is now recruiting for a Reservations Agent to join our experienced reservations department. We are looking for a passionate, driven, and organised candidate to join our team.

Reporting to the Reservations Manager, the Reservations Agent will be the first point of contact for our guests. It is of utmost importance that the reservations department presents a friendly and professional manner at all times. As a Reservations Agent, you will act as the main point of contact for guest bookings, dealing with queries and cross-selling our other properties.

Tasks, Duties and Responsibilities
  • Greet all guest enquiries in a warm, efficient, friendly manner;
  • Generate reservations information accurately, forwarding booking confirmations;
  • Maximise hotel revenue by upselling various hotel facilities while dealing with all reservation enquiries;
  • Contribute to maximum occupancy of the hotel by assisting in maintaining accurate inventory control for rooms;
  • Organise, prioritise, sort and direct incoming mail, responding to all enquiries promptly;
  • Ensure all relevant special occasions and VIP information is noted on bookings and communicated to all departments;
  • Identify and record special billing instructions; approve credit;
  • Carry out pre-arrival courtesy calls to confirm forthcoming guest reservations;
  • Achieve maximum occupancy and average rate by utilising yield management;
  • Enter group rooming lists ensuring blocks, party names lists, and arrangements are updated correctly;
  • Encourage guest feedback and regularly monitor email reviews, passing relevant information to various departments;
  • Ensure all Revinate upselling requests have been actioned.
Successful candidate must meet the following criteria:
  • Previous experience in a similar hotel environment;
  • Ability to prioritise in a fast-paced environment;
  • Flexibility in day-to-day job demands;
  • Excellent organisation and communication skills;
  • Work well within a team environment and also be able to use own initiative.

Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit.

#J-18808-Ljbffr