
ETFs Client Services
3 weeks ago
Location: Dublin, Ireland (3 days per week on-site)
Contract: 9 months
Rate: €331.95 Daily PAYE / €426.38 Umbrella LTD
We are seeking an ETF Servicing Analyst to join a leading global financial services firm on a 9-month contract. This role offers the opportunity to gain exposure to a diverse range of Exchange Traded Products (ETPs) — including synthetic, physical, and crypto — within a dynamic and client-focused environment.
You will play a key part in ensuring the delivery of high-quality service to ETF clients, working closely with internal teams and external stakeholders, while maintaining a strong control environment and supporting operational excellence.
Key ResponsibilitiesDeliver high-quality service to ETF clients by ensuring all operational tasks are completed accurately and on time
Compile and deliver daily, weekly, and monthly reports to clients and relevant parties
Monitor daily ETF operations and liaise with stakeholders to resolve exceptions
Act as an escalation point for Authorised Participants (APs), managing their queries effectively
Build strong working relationships with Investment Managers and APs
Identify and resolve service issues promptly, escalating where needed
Collaborate with internal teams to drive process improvements and efficiencies
Ensure robust control standards through daily task completion and oversight
Previous experience servicing ETFs, with strong knowledge of the funds administration industry
Excellent organisational and problem-solving skills with the ability to prioritise under tight deadlines
Strong communication and relationship management abilities
Ability to quickly learn new systems and processes
Proficiency in MS Excel, Word, and PowerPoint
Strong analytical skills and a proactive mindset
This is an excellent opportunity to join a prestigious financial services organisation, develop your expertise in ETF servicing, and work with a collaborative team in Dublin. The role provides exposure to complex and evolving products in a fast-paced environment, while offering flexibility with a hybrid working model.
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