Team Leader
2 weeks ago
We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our successful Cardfactory family and help fulfill this.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and fostering a team culture centered on putting the customer first. You will lead store teams in the absence of the Store Manager and ensure high standards and exceptional service every day.
The Ideal Candidate- Passionate about celebrating our customers' life moments.
- Customer-centric with a passion for delivering excellent service.
- Demonstrates strong leadership skills.
- Positive and forward-thinking.
- Comfortable reviewing store performance data.
- Commercially minded.
- Engaging and enthusiastic team player.
Welcome to Cardfactory—the country's largest independent gift and greetings card retailer with over 1000 stores. We are thriving and committed to providing local jobs and delivering quality products at affordable prices.
We are a progressive, friendly, and ambitious company that rewards dedication. Our open and honest management style encourages contributions at all levels.
What's in it for you?
- MyCardfactory discounts on holidays, shopping, and mobile phone contracts.
- 30 days holiday, including bank holidays.
- Group Life Assurance (subject to eligibility).
- Employee Assistance Programme.
- Loyalty awards for length of service.
- Opportunities to apply for Retail Apprenticeships.
- Access to blended learning and development content.
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