Customer Onboarding Strategist, Global Customer Solutions

Customer Onboarding Strategist, Global Customer Solutions (Multiple Languages)

Join to apply for the Customer Onboarding Strategist, Global Customer Solutions (Multiple Languages) role at Google

Customer Onboarding Strategist, Global Customer Solutions (Multiple Languages)

Join to apply for the Customer Onboarding Strategist, Global Customer Solutions (Multiple Languages) role at Google

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• Bachelor's degree or equivalent practical experience.
• 2 years of experience in digital advertising, consultative sales, account management, digital media sales, business development, online media environment, or digital marketing role.
• Ability to communicate in one of the Nordics languages (Swedish, Danish, Finnish, Norwegian) and English fluently to support client relationship management in this region.
  
  

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in digital advertising, consultative sales, account management, digital media sales, business development, online media environment, or digital marketing role.
• Ability to communicate in one of the Nordics languages (Swedish, Danish, Finnish, Norwegian) and English fluently to support client relationship management in this region.
  
  

Preferred qualifications:

• Experience collaborating with cross-functional international teams and managing stakeholders (e.g., internal and external facing).
• Experience managing and customizing record for a customer base.
• Experience in new business sales and business analysis.
• Ability to work on their own, lead, motivate and work well with others.
• Ability to multi-task and to manage multiple projects at a time while paying strict attention to detail.
• Excellent problem-solving skills with the ability to think strategically to develop business recommendations, action plans, as well as ideas on improving internal processes.
  
  

About the jobBusinesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Manage and develop trusted relationships with clients and help them achieve business goals.
• Contribute to the team performance consistently delivering against quarterly sales goals.
• Create and craft pitches to customers tailored to clients' performance goals, identify and implement creative ways to improve our client relationships, share performance-enhanced suggestions and promote Google products.
• Produce interpretable insights from data analysis, deliver data-driven strategic and tactical recommendations to customers.
• Deliver on execution of sales strategies for specific markets and customers in collaboration with internal teams.
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .Seniority level

• Seniority levelNot Applicable

Employment type

• Employment typeFull-time

Job function

• Job functionSales, Advertising, and Customer Service
• IndustriesInformation Services and Technology, Information and Internet

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