IAM Application support-Officer

Role Summary & Role Description

State Street Identity and Access management (IAM) engineering team is looking for outstanding individuals with excellent knowledge in SQL and Unix, entrepreneurial problem-solving skills, strong communications, and influencing capabilities. This role will have a broad range of responsibilities within IAM.

As An Application Support Engineer, You Will

work on maintenance and support in-house IAM applications and expected work in shifts.

Core/Must Have Skills

Should be proficient in SQL, with strong expertise in writing subqueries, performing complex joins and working with relational database systems.

Strong proficiency in troubleshooting applications developed using Java and SQL.

Solid working knowledge of UNIX commands for system-level operations and diagnostics.

Demonstrated ability to independently create comprehensive documentation, including Root Cause Analyses (RCA), Standard Operating Procedures (SOPs), and Knowledge Base (KB) articles.

Skilled in managing incident, problem, and change management processes within DevOps environments.

Well-versed in ITIL frameworks, with hands-on experience handling Major Incidents (MI) and high-priority tickets.

Good To Have Skills

Working knowledge of Oracle PL/SQL, with the ability to read and understand complex queries and procedures.

Proven track record of managing multiple projects simultaneously, ensuring timely delivery and quality outcomes.

Capable of working independently as well as collaboratively within a small, focused global Scrum team, contributing effectively to agile development cycles.

Work Schedule

Hybrid

Keywords (If any)

SQL, Subqueries, Joins, Unix, pl/sql

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're driving the company's digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Job ID: R-775334
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