Commercial Manager

The Commercial Manager plays a critical leadership role in managing all commercial aspects of our PPP contract portfolio. This position is responsible for overseeing contractual obligations, ensuring compliance, and leading a high-performing Contract Management team.

This is a dynamic and high-impact role, focused on ensuring the efficient, compliant, and value-driven delivery of commercial services across a complex estate. The Commercial Manager will drive commercial performance while working closely with clients, supply chain partners, and internal teams.

• Provide commercial leadership and management across all aspects of the O&M contract, with a focus on hard services.
• Maintain expert knowledge of all key contract documents including the Project Agreement, O&M Contract, and Interface Agreements (especially Schedules 10, 14, 15, 26, and 28).
• Lead and oversee all commercial processes related to contract compliance, risk management, procurement, and performance reporting.
• Manage and develop the supply chain to ensure cost-effective, high-quality service delivery. This includes:
• Reviewing existing supplier contracts
• Implementing contract amendments
• Procuring reactive maintenance services
• Implement and maintain a performance-based supply chain model, focused on value and lean procurement strategies.
• Own and maintain the Commercial Risk Register and proactively manage commercial risk across the contract.
• Ensure accurate and timely commercial reporting, including defect notifications, interface notifications, and Schedule 14 reports to the Authority.
• Collaborate with Procurement, Legal, Compliance, and Operational teams to align commercial processes with business objectives.
• Drive innovation and continuous improvement in commercial operations, processes, and systems.
• Support the delivery of planned and reactive maintenance through commercially sound decision-making and supply chain engagement.
• Lead and support commercial input to lifecycle projects and contract changes.
• Represent the commercial function in client, consortium, and service provider meetings.

• Balance risk and reward in commercial decision-making, implementing effective risk mitigation strategies.
• Support operational leaders in achieving compliance with technical and commercial contract requirements.
• Ensure full adherence to internal governance processes and reporting standards.
• Use data and commercial insights to forecast, benchmark, and improve future service delivery.
• Develop and deliver long-term strategic commercial plans that align with broader business goals.

Qualifications:

• NFQ Level 8 Degree in Quantity Surveying, Construction Economics, Business Management, Engineering, or similar.
• Professional membership with SCSI, RICS, or equivalent.

Experience & Skills:

• Minimum 4+ years' experience in a commercial management role, preferably within PPP or large-scale estates/facilities management.
• Proven experience in customer and stakeholder management, including handling complex or sensitive discussions.
• Strong knowledge of health and safety regulations.
• High-level proficiency in Microsoft Office and CAFM/BMS systems.
• Excellent written and verbal communication skills, including report writing and mathematical ability.
• Self-motivated, adaptable, and able to work under pressure.
• Strong analytical and problem-solving skills with a logical, methodical approach.
• Willingness to travel across a geographically diverse PPP estate.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industries: Construction

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