Head of MES Customer Services EMEA in DUB

2 weeks ago

Dublin, Dublin City, Ireland Lufthansa Technik Turbine Shannon Full time

Social network you want to login/join with:

Head of MES Customer Services EMEA in DUB, Dublin

Client:

Lufthansa Technik Turbine Shannon

Location:

Dublin, Ireland

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

4af75b22a101

Job Views:

7

Posted:

18.08.2025

Expiry Date:

02.10.2025

Job Description:
  • Lead the CSM team professionally and disciplinarily in an international environment
  • Be responsible for and ensure cross-site customer management for Mobile Engine Services events including account management for individual customers
  • Optimise and ensure performance parameters (costs, quality and turnaround times) and commercial results of the Mobile Engine Services engine events
  • Check cost calculation for engine repair events as part of the quotation and recalculation
  • Be responsible for workload steering of the DUB Repair Station through product request selection and prioritisation / coordination between Product Sales, customers, and other MES Repair Stations
  • Optimise interfaces to service providers with regional responsibility

Contact:

Barbara Vukovic

HR MES DUB

Phone

E-mail address for inquiries

Minimum Requirements:
  • Degree in engineering or business administration
  • 3-5 years of professional experience
  • Very good knowledge of economics and business administration
  • Good knowledge of internal processes in the field of engine maintenance and repair
  • Very good negotiation skills, assertiveness, and very high persuasiveness
  • Very high level of service readiness and customer orientation
  • Very high ability to deal with conflicts
  • Strong ability to lead, guide, and motivate employees
  • Very high organizational skills
  • Very good analytical and conceptual skills
  • Very high flexibility and resilience
  • Quick comprehension, objective and sound judgment with strong decision-making power
  • Very high sense of responsibility
  • Strong initiative
  • Readiness for assignments at home and abroad
  • Successful completion of the LHT internal aptitude test (EEU)
#J-18808-Ljbffr

  • Head Of Mes Customer Services Emea In Dub

    3 weeks ago

    Dublin, Dublin City, Ireland Lufthansa Technik Turbine Shannon (Ltts) Full time

    Head of MES Customer Services EMEA in DUBJoin to apply for theHead of MES Customer Services EMEA in DUBrole atLufthansa Technik Turbine Shannon (LTTS)Head of MES Customer Services EMEA in DUB2 days ago Be among the first 25 applicantsJoin to apply for theHead of MES Customer Services EMEA in DUBrole atLufthansa Technik Turbine Shannon (LTTS)Get AI-powered...

  • Head of MES Customer Services EMEA in DUB

    3 weeks ago

    Dublin, Dublin City, Ireland Lufthansa Group Full time

    Are you ready to take your career to new heights? Join our dynamic and diverse team at Lufthansa Technik MES in Dublin, Ireland as a Head of Customer Service. This is a unique opportunity to be part of a global leader in the aviation industry, working on cutting-edge projects and making a real impact on the future of air travel.TasksLead the CSM team...

  • Customer Service Executive

    3 weeks ago

    Dublin, Dublin City, Ireland Cassidy Travel Part time

    Cassidy Travel is Ireland's leading travel company, with over 170 employees across 9 retail stores, specialist divisions, and a wholesale luxury brand. We are proud of our reputation for delivering exceptional travel experiences and outstanding customer service.We are currently recruiting a Customer Service Executive to join our Centre of Excellence team in...

  • Mes Engineer

    3 weeks ago

    Dublin, Dublin City, Ireland Quanta Consultancy Services Ltd Full time

    MES Engineer - Ireland, Dublin - 12 Month ContractOne of the top 10 best companies to work in Ireland is looking forMES Engineer for their large-scale new facility in Dublin.Is this you?An exciting project there is lots of opportunity to learn new technology and develop current skills within a fast paced €1 billion project.This fantastic client offers the...

  • MES Designer

    4 weeks ago

    Dublin, Dublin City, Ireland Quanta Consultancy Services Ltd Full time

    MES Designer - Ireland, Dublin - 12 Months Initial ContractOur client, a globally recognised pioneer in Biotechnology, are recruiting for the position of MES Designer. A leader in the industry, our client focuses on areas of high unmet medical need and leverages its expertise to stride for solutions. This is your chance to join them on their global mission...

  • Mes Designer

    2 weeks ago

    Dublin, Dublin City, Ireland Quanta Consultancy Services Ltd Full time

    MES Designer - Ireland, Dublin - 12 Months Initial ContractOur client, a globally recognised pioneer in Biotechnology, are recruiting for the position of MES Designer.A leader in the industry, our client focuses on areas of high unmet medical need and leverages its expertise to stride for solutions.This is your chance to join them on their global mission to...

  • Mes Designer

    4 weeks ago

    Dublin, Dublin City, Ireland Quanta Consultancy Services Ltd Full time

    MES Designer - Ireland, Dublin - 12 Month ContractOur client, a globally recognised pioneer in Biotechnology, are recruiting for the position of a MES Designer.A leader in the industry, our client focuses on areas of high unmet medical need and leverages its expertise to stride for solutions.This is your chance to join them on their global mission to better...

  • MES Designer

    4 weeks ago

    Dublin, Dublin City, Ireland Quanta Consultancy Services Ltd Full time

    MES Designer - Ireland, Dublin - 12 Month ContractOur client, a globally recognised pioneer in Biotechnology, are recruiting for the position of a MES Designer. A leader in the industry, our client focuses on areas of high unmet medical need and leverages its expertise to stride for solutions. This is your chance to join them on their global mission to...

  • Head Of Field Marketing, Emea

    3 weeks ago

    Dublin, Dublin City, Ireland Stripe Full time

    Social network you want to login/join with:Stripe is a financial infrastructure platform for businesses.Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.Our mission is to increase the GDP of the internet, and we have a...

  • Mes Engineer

    4 weeks ago

    Dublin, Dublin City, Ireland Körber Pharma Packaging Ag Full time

    Select how often (in days) to receive an alert:Location:Dublin, IEJob ID: 8574Your role in our teamProject support during all phases of PAS-X software development life cycleMapping of customer's requirements to MES functionalityInvestigate client issues – troubleshooting (replicate/diagnose/document problems)Translate customer's process design...