Account Strategist, Customer Solutions

2 weeks ago

Dublin, Dublin City, Ireland Google Full time
Account Strategist, Google Customer Solutions (Danish, English)

corporate_fare Google place Dublin, Ireland

Apply

Minimum Qualifications:
  • Bachelor's degree in Marketing, Advertising, or equivalent practical experience.
  • 5 years of experience in advertising, consultative sales, business development, online media environment, or marketing roles.
  • Ability to communicate in Danish and English fluently to support client relationship management in this region.
Preferred Qualifications:
  • Google Digital Workshop certification or equivalent experience, and familiarity with Google Ads and online advertising.
  • Ability to own a portfolio in an advertising or media sales context in Denmark and consistently overachieve quotas to drive growth.
  • Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
  • Ability to influence stakeholders internally and externally to deliver impact.
  • Ability to multi-task and manage multiple projects at a time while paying attention to detail.
About the Job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities
  • Deliver against ambitious quarterly business and product growth goals.
  • Establish relationships via phone calls or e-mail marketing and conduct regular phone consultations with clients to advise them on how to get the return on their Google Ads investment.
  • Own a portfolio of small businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and building quarterly plans for achievement.
  • Drive customer growth by delivering outstanding customer experience and achieving customer business and marketing goals.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

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