Training & Project Coordinator

ESS Group includes three companies – Engineering Support & Services Ltd. (ESS), Eirdata Environmental Services Ltd. (Eirdata), and Critical Airflow Europe (CAE).

• ESS are leaders in asset management and maintenance reliability through people.
• Eirdata are compliance experts in Critical Airflow Environments.
• CAE are the European leader in delivering safe energy efficient laboratory control and critical airflow applications.

Due to ongoing growth and expansion ESS have an opportunity for a Training & Project Coordinator to come and join our passionate team in Limerick. Seeking an organised, people-focused, quality-driven individual, ready to help deliver excellence in training and projects.

As a Coordinator, you will play a pivotal role in supporting the team in ensuring the successful delivery of projects. You will collaborate with a dynamic team, contributing to the overall operational excellence of our projects across a multi-functional team.

Candidates must be comfortable in a fast-paced and dynamic work environment where learning is part of everyday life, within our high-performance work team. You will demonstrate strong communication skills, logical thinking, proactive problem-solving with excellent collaboration skills.

Client Engagement & Learner Applications:

Process & respond to training leads and enquiries, resolving in a professional and timely manner, supporting the learner throughout their course lifecycle from onboarding to certification.

Project Support:

Assist in the coordination and execution of training programmes, ensuring adherence to timelines, budgets, and quality standards.

Collaborate with the team to maintain accurate documentation, including program design, delivery, and assessment.

Provide project support cross-functionally as needed to support client and internal objectives.

Stakeholder Communication:

Facilitate communication among team members and stakeholders, including clients, learners, and tutors.

Provide regular updates on project progress to the Team.

Resource Management:

Support the maintenance of a varied tutor panel, ensuring the right people are in place for program delivery.

Team Collaboration:

Work closely with the Training Team to ensure the team's goals align with the overall objectives of the business.

Collaborate with team members to address project challenges and ensure a collaborative working environment.

Documentation and Compliance:

Ensure compliance with requirements and standards of excellence throughout the project lifecycle, including processing learner applications, documentation control, documentation management and tracking/reporting.

Programme Development

Work collaboratively with programme development stakeholders, challenging current thinking, driving innovation and leading out in the development of courses and content.

• Relevant Bachelors Degree in Business or similar discipline.
• 3-5 years demonstrated experience in a similar customer service, scheduling or project management role
• FE/HE Programme development experience is desired.

• Excellent organisational skills, with a strong ability to manage multiple projects and manage people simultaneously.
• Strong problem-solving and conflict management skills to effectively navigate challenges, resolve disputes, and drive positive outcomes in a dynamic environment.
• Ability to deliver high-quality, consistent work under tight deadlines.
• Strong interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.
• Strong attention to detail and commitment to follow through.
• Proficient in Microsoft Office
• Full clean drivers license.

ESS offer support that enables you to never stop growing. Your reward at ESS is not just your salary, we believe in investing in our people\'s personal, professional development and empowering their work-life balance to enable continuous growth. We offer supports and benefits that suit you, wherever you are in life, including Health care, pension, training and coaching.