Medical Receptionist

2 weeks ago

Dublin, Dublin City, Ireland Medmark Occupational Healthcare Full time

MEDMARK BAGGOT STREET - RECEPTIONIST 37.5 HOURS PER WEEK

Overview

Working as part of our busy and talented team and taking the lead on the front of house reception, this a key role to our practice and to our patient experience.

Main Duties and Responsibilities:


• To meet and greet patients and visitors to the practice in a friendly and courteous manner


• Ensure patients are checked in and all essential documentation is completed and confidentially filed


• Answer all incoming calls and deal with queries as appropriate


• Responding to patient and client requests and directing them to the appropriate person


• Scheduling appointments for patients, doctors and nurses using our internal systems


• Prepare and update patient lists and extract patient notes when required


• Filing of medical notes, letters, test results and other correspondence


• Register new patients on the computer system


• Ordering office supplies, stationery & equipment


• Opening and distribution of post


• Understand the usage of the practice email and internet system


• Assist in the opening, closing, and securing of the building at the start and end of the working day


• Support the administration function in a range of duties


• Supporting Physicians with queries


• Other related duties commensurate with the role and the qualification as requested from time to time

Essential Characteristics:


• Deal with your work in a confidential, polite, and professional manner


• Excellent communication skills both written and verbal


• Excellent IT skills including all MSOffice packages


• Strong time management skills


• Work well as part of a team to provide a quality service


• Work with great accuracy and attention to detail in particular when dealing with all patient records


• Able to work in a self-directed manner and is motivated and enthusiastic


• Ability to be flexible as and when required, have a "can do" attitude

Benefits:

  • Bike to work scheme
  • Company events
  • Sick pay

Schedule:

  • Hours : 37.5 Hours per week, Monday - Friday, 1 Hour lunch-break.
  • Day shift
  • No weekends
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