Sales Program Manager/Senior Analyst

Sales Program Manager/Senior Analyst role within Salesforce's Sales Programs team. The team focuses on executive-level alignment to provide insights on how to create quality pipeline generation, measure results, and adapt programs as needed. You will work with executive sales leaders, sales teams, front-line managers, and cross-functional partners across sales, marketing, enablement, strategy, and other teams to design and implement sales programs that meet business needs.

• Build trusted cross-functional partnerships to share information, problem-solve, and drive outcomes.
• Collaborate with sales stakeholders to align on quarterly and annual business priorities.
• Prepare and deliver presentations to management, C-Level executives, and sales leadership.
• Analyze sales performance to identify pipeline and productivity gaps and standardize processes.
• Leverage reports and data to gain quantitative insights and inform program design.
• Synthesize data to create programs addressing gaps, bringing in cross-functional teams as needed.
• Develop innovative approaches or processes to solve emerging problems.
• Deliver compelling programs to large and diverse audiences of sellers and communicate effectively in large group settings.
• Plan and manage program execution end-to-end across cross-functional teams, including post-launch metrics and follow-up.
• Implement change management based on program performance and KPIs.
• Foster a collaborative team environment and encourage input, interdependence, and clear communication.

• 7+ years of experience in management consulting, executive communications, storytelling, or strategic messaging.
• Strong communication and interpersonal skills with the ability to influence and collaborate at all levels.
• Proven ability to craft executive narratives and messaging.
• Experience working with C-level executives and senior stakeholders.
• Expertise in presentation design and visual storytelling using PowerPoint and Google Slides.
• Strong understanding of corporate strategy, business insights, and executive communications.
• Experience leading cross-functional projects and driving alignment across teams.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Self-starter who thrives in a dynamic and evolving setting.
• Bachelor's degree or equivalent experience; MBA preferred.

• Knowledge of customer success, customer support, and industry trends; Salesforce certifications are a plus.
• Familiarity with Salesforce, CRM, or digital transformation trends.
• Familiarity with data and analytics to support data-driven decision-making.

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The Sales Programs team focuses on executive alignment, strategy, and measurable impact across the organization. This role involves collaborating with executive leadership to shape pipeline generation and progression strategy and working with cross-functional teams across sales, marketing, enablement, and strategy to implement programs that drive results.

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