Food & Beverage Assistant

Overview

Food & Beverage Assistant role at Tallaght Cross Hotel is a key front‑of‑house position working closely with the Bar, Restaurant & Kitchen Teams.

Location: Tallaght Cross Hotel, Tallaght Cross West, Belgard Square West, Tallaght. The hotel is nestled in the heart of Tallaght Cross Town Centre, just off the M50, N81 & N7 motorways, with convenient access to the City Centre via the Luas Red Line.

Reports to: Hotel Manager / Duty Manager / Food & Beverage Supervisor.

Key Duties And Responsibilities

• Assist in creating a warm and welcoming environment for our guests
  
• Ensure that guests are seated and provided with menus promptly
  
• Ensure that all guests' requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times
  
• Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have
  
• Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
  
• Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained at all times
  
• Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
  
• Ensure the restaurant areas are clean and well presented at all times and assist with cleaning duties as and when required
  
• Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management
  
• Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures
  
• Assist in the set up and preparation, and provide service duties for functions as required
  
• Support the kitchen staff as and when required and in accordance with hygiene and safety regulations
  
• Ensure that all front of house and guest areas are well maintained at all times
  
• Any other duties as directed by the Operations Manager, Duty Manager, Food & Beverage Supervisor or other member of the management team
  

Key Requirements

• Experience of working in a similar role and/or environment (preferably in a 4 star setting within the hotel, leisure or hospitality industry would be a distinct advantage)
  
• Basic Food Hygiene knowledge (desirable)
  
• Accurate and efficient cash handling skills
  
• High standard of personal presentation
  
• Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people
  
• Passion for delivering exceptional guest service
  
• Courteous and pleasant attitude towards guests and colleagues
  
• Good attention to detail
  
• Positive and flexible approach to work (weekend and evening work will be required)
  
• Proof of eligibility to work in Ireland
  

Perks and Benefits

• Competitive rate of pay
  
• PRSA pension scheme
  
• Career progression opportunities across the Windward group
  
• Employee Assistance Programme
  
• Digital Wellness Programme
  
• Complimentary, high quality meals on duty including breakfast, lunch & dinner
  
• Discounted room & dining rates in Windward properties for you as well as friends and family
  
• Employee awards & staff recognition scheme including employee of the Quarter, team recognition days and random treat days
  

About Windward Management

Tallaght Cross Hotel is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Company Culture

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

Job Details

• Closing Date: Saturday 20th September, 2025
  
• Contract Type: Part-time
  
• Salary: Based on Experience
  

Additional Details

• Seniority level: Not Applicable
  
• Employment type: Part-time
  
• Job function: Management and Manufacturing
  
• Industries: Hospitality
  

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