
Fresh Food Manager
2 weeks ago
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Main purpose of the role:Ensure the store's fresh food departments operate efficiently and effectively, providing customers with the best service and fresh food offering at all times.
The ideal candidate will have/be:- 2 years' experience in a Fresh Food Department is desirable
- 1 year's experience in a Supervisor/Manager role is desirable
- An understanding of how to achieve KPIs and targets
- Passion for fresh food
- Actively embody Centra brand values: Proud, Energetic, Imaginative, and Community-Based
- Oversee and ensure the smooth running of the fresh departments by prioritising and delegating workload appropriately
- Set, monitor, and achieve sales targets related to gross profit margin, net margin, waste, and other KPIs as agreed with the Store Manager
- Control stocktaking and overheads according to the fresh budget
- Foster good working relationships among the team
- Hold regular fresh food meetings and communicate relevant details and results to the team
- Manage employee performance, providing regular feedback, recognition, and encouragement
- Handle customer queries efficiently, professionally, and in line with store policy
- Manage employee rostering and annual leave for the fresh departments
- Ensure the merchandising and presentation of the fresh department meet high standards and align with store planograms and guidelines
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