Key Account Director

4 weeks ago

Dublin, Dublin City, Ireland Vodafone Full time
Overview

Key Account Director role at Vodafone. Join us as we shape the future for our customers and our team, with opportunities to grow your career and maintain a proper work-life balance.

What You'll Do

In this dynamic role, you'll be at the forefront of developing and nurturing strategic relationships within our customer accounts. Your primary responsibility will be to retain existing revenues while driving growth across product lines including Connectivity, Cloud, SDWAN, Security, IoT, and SaaS. You'll consistently exceed targets in revenue, contribution margin, and customer satisfaction, actively addressing issues to convert detractors into promoters. By leveraging your internal network, you'll ensure effective problem resolution and management, lead bid strategies for successful submissions. You'll develop a thorough understanding of the business drivers impacting your customers\' industries, using a consultative sales approach to demonstrate Vodafone\'s value and partnership. As a strong customer advocate, you'll ensure internal stakeholders understand the key challenges in the marketplace. You'll build robust relationships with C-suite stakeholders, negotiate and close complex multi-million-euro opportunities, and drive both volume-based and large complex deals to closure in a timely manner. Your passion for sales and operational excellence will drive continuous improvement and high standards, ensuring accurate quarterly forecasts and collaborative efforts with peers.

Who You Are
  • Senior sales professional with 5+ years of experience in strategic, complex Tech, Telco, or FMCG/Consumer Goods sales roles
  • Strong business acumen, presentation, and leadership skills
  • Deep understanding of ICT and digital transformation
  • Excellent communication and influencing skills
  • Proven ability to build and maintain strong internal and external relationships
  • Demonstrated success in driving customer satisfaction and achieving sales targets
What's In It For You
  • Competitive Salary
  • Flexible working (times and location) is part of our culture where your hours can facilitate your personal work-life balance
  • Generous Employer Pension contribution
  • Free Phone Bill – you will also receive mobile phone purchasing discounts
  • Learning and Development – Vodafone University for skill progression
  • Exclusive Family and Friends Discounts on Vodafone products
  • 23 days annual leave and 3 charity days off, plus a dedicated day off for your birthday
  • Access to our Wellness centre including gym and health services
  • Progressive workplace policies to support an inclusive environment
  • Commitment to diversity and equal opportunity in the workplace
Who We Are

We are a leading international Telco, serving millions of customers. Vodafone believes connectivity is a force for good that can improve lives and the world. We empower people, connect everyone regardless of who they are or where they live, and protect the planet while helping customers do the same.

Belonging at Vodafone is lived and cultivated through everything we do. You'll be part of a global, diverse community and we are committed to increasing diversity, ensuring equal representation, and making Vodafone a safe, valued, and inclusive place to work. If you require any reasonable adjustments or accessibility considerations during recruitment, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.


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