Commercial Account Manager

Job Description

We're looking for a Commercial Account Manager to join Procore's Sales team. In this role you'll serve as the main point of contact for our commercial customers. You'll leverage the value of Procore's suite of solutions to renew and expand our customer base whilst also mitigating churn. You'll also collaborate with Customer Success, Solution Specialists and other Sales members to ensure all growth opportunities with our customer base are realized.

This position reports to our Sales Manager and will be based in our Dublin office.

What you'll do:

• Serve as the main point of contact for your geographic based territory by preserving and developing the customer relationship, highlighting the value of Procore and its product suite, and deepening the customer's attachment to Procore
• Work cross functionally with Inside Sales Reps, Solution Specialists, and Customer Success Engineers to drive product adoption, ensure customer retention, drive increased spend on existing products (upsell), and lead attachment to new products (cross-sell)
• Research accounts, identify key champions, generate interest, and obtain business requirements
• Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
• Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers
• Manage and maintain accurate leads, opportunities, and account information within
• Achieve or exceed monthly and quarterly targets
• Coordinate internal resources to solve client's issues and execution of service agreements
• Periodic travel to client onsite visits

What we're looking for:

• BA/BS or equivalent experience preferred
• 5+ years of demonstrated successful software sales, preferably B2B
• Experience using a consultative, solution-based sales methodology desired
• A Customer-Centric Mindset; deep understanding of client needs and a commitment to delivering exceptional service.
• Strategic Thinking: Ability to identify opportunities for account growth and align them with company goals.
• Proven record of success in an inside sales based selling model
• Ability and resilience to work in a fast-paced sales environment
• Ability to develop trusted relationships
• Post-sale revenue expansion experience preferred
• Proficiency with Google products and online collaboration tools
• Experience with CRM and opportunity management systems, preferably
• Proven ability to develop and manage pipeline and forecasting

Additional Information

Perks & Benefits

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings:

• Health:

  • Private medical insurance for yourself and immediate family with no excess payments
  • Life and income protection insurance
  • Quarterly wellness stipend

• Wealth:

  • Company pension plan
  • Employee stock purchase plan

• Leisure: 25 days of paid holidays per year (in addition to public and company holidays)

• Enrichment: Employee learning and development programmes, and friends and family events

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

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Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.