Business Development Manager

Overview

Join to apply for the Business Development Manager role at Clayton Hotels.

Dalata Academy programmes, courses and learning tools equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join Dalata Hotel Group.

As the Business Development Manager, you will report to the Area Director of Sales. You will guide and manage hotel operations, ensuring exceptional guest experiences, strategic growth, and high-performance standards while fostering a positive work environment and driving financial results. You will work as part of a great Sales Team looking after our hotels in the Galway Area, namely Clayton Hotel Galway, Maldron Hotel Sandy Road and Maldron Hotel Oranmore.

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata-owned hotels
• 30% off rate for your Friends & Family
• Extra AL day for every year worked (5 days to a maximum of 5 days)
• Employee Assistance Programme.
• Cycle to Work Scheme/Transport Schemes
• SAYE (Save As You Earn Scheme)
• Pension access (Ask your HR Manager for local pension information)
• Development Opportunities through our Dalata Academy- support your career journey
• Staff Appreciation Initiatives, fun team-building activities and regular charity events

Key Duties And Responsibilities

• Source and win new business local and global across all owned business segments.
• Collaborate with the ADOS and ensure that objectives are achieved in the Sales business plan.
• Represent the hotels at sales team meetings, internal & external customer led events as appropriate.
• Adoption of all available tools to support efficient ways of working including CRM, BI Tool, Market Intelligence Tools and Solver.

Customer Facing - Owned Segments

• Execute a proactive sales plan to develop and nurture new accounts across all owned segments for the hotels.
• Identification and management of new opportunities in your market in line with hotels strategy and across the wider Dalata portfolio.
• Collaborate with Account Management Team to nurture existing, and secure new opportunities following the Dalata sales process.
• Instil a culture of cross selling, referrals and sharing of leads.
• Strategic approach for key segments of owned segments and identify opportunities to drive revenue and reduce costs.
• To participate fully in all sales activities including telesales, sales calls, corporate entertaining, fam trips, social events, and overseas sales trips, as necessary.

Planning & Forecasting

• Collaborate with ADOS on rate strategy, budget planning, forecasting for owned segments and identifying & analysing opportunities to ensure they fit with the hotels business strategy.
• Undertake monthly corporate tracking of corporate accounts in the hotels to monitor production and more importantly to identify any decreases and take necessary action to remedy.
• Collaborate with ADOS on the analysis of GDS production reports & market intelligence information to develop new leads from this business channel for the hotels.
• Timely production of monthly & ad hoc reports.
• Execute actions from quarterly sales activity plans to support business needs.

Requirements

• Minimum of 2 years experience working within a similar position in hotels
• Effective communicator
• Be commercially aware with strong analytical skills and understand & identify business trends
• Excellent organisation and planning skills
• Sales focused and results driven
• Strong negotiating skills
• Ability to develop and build long lasting relationships through account management, and promote cross selling into Dalata hotel group
• Experience of working with global clients & agencies
• Knowledge of the Galway market is desirable

About Us

Dalata Hotel Group We bring theheartof hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and well keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application.

Skills

• Communication
• Leadership
• Proactive

Benefits

• Competitive Salary

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Business Development and Sales

Industries

• Marketing Services

Referrals increase your chances of interviewing at Clayton Hotels by 2x

#J-18808-Ljbffr

---