2025/04 Grade V – Paediatric Service Team Leader, Permanent, Part-Time

4 weeks ago

Dublin, Dublin City, Ireland Rotunda Hospital Part time

Join to apply for the 2025/04 Grade V – Paediatric Service Team Leader, Permanent, Part-Time role at Rotunda Hospital

2025/04 Grade V – Paediatric Service Team Leader, Permanent, Part-Time

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Join to apply for the 2025/04 Grade V – Paediatric Service Team Leader, Permanent, Part-Time role at Rotunda Hospital

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Applications are invited for the following position within the

PATIENT SERVICES DEPARTMENT in the Rotunda Hospital

Ref No: 2025/04 Grade V – Paediatric Service Team Leader Permanent, Part-Time

Patient Services Department

We are currently looking to hire a Grade V Paediatric Service Team Lead to join our Patient Services team here in the Rotunda Hospital. The successful candidate will be working alongside a team of dedicated professionals. Under general supervision and following established policies and procedures, you will provide comprehensive administrative support to the area assigned and as directed. The successful candidate will be required to manage the operational activities of the area of responsibility assigned, to ensure there is an effective and efficient delivery of services. To promote a friendly customer centered service focus in the Outpatient and Inpatient areas. This is a working supervisory post. We may create a panel of future candidates from this competition.

Based in the City Centre and on the grounds of the oldest continuously operating maternity hospital in the world, you will have the opportunity to work with colleagues across all professional disciplines and become part of the Rotunda family.

The Successful Candidates Will Have

Excellent organisational skills and attention to detail
Excellent written and verbal communication skills
Proven IT skills & flexibility
Excellent supervisory / people management skills
Proven Customer services skills

Beneficial

An understanding of the In-patient national protocol
An understanding of iPMS and MNCMS interface

Principal Duties And Responsibilities

Manage the operational activities of the areas of responsibility assigned as appropriate to the Job outline of the post
Responsible for the accuracy and integrity of data entered on hospital database systems i.e. iPMS, NIMIS, BNU etc in line with legislation and hospital policy. Recommend /initiate developments and/or corrective action procedures & refresher training as required.
Co-ordinate staff workload including staff rotation and monitor levels of service activity in your area of responsibility
Train, develop, motivate and lead staff to ensure strategic goals and objectives of the area, Patient services department and the Hospital are achieved.
Assist in the development and reporting of Key Performance Indicators for the service assigned including developing & implementing quality improvement plans as required.
Work with the Patient Services Management team to identify and implement work process efficiencies and initiate steps to accomplish same within area of responsibility.
Ensure there are effective communication channels with job sharing partner and a fair distribution of Team Leader responsibilities.
Ensure appropriate administrative duties are carried out on a daily basis
Plan, implement and resolve daily operational duties of staff and workload of the area assigned including local IR issues.
Assist with the implementation of new technology and ICT systems as required.
Review and update as required all standard operating procedures within your area of responsibility on an annual basis. Ensure that the SOPs are available to all staff and become part of 'new starters' training induction.
Continually develop and improve channels of communication systems and good working relationships between staff and other departments
Identify training needs and professional development requirements in consultation with staff and the Human Resources Department.
Promote cross training and developing staff skill set to cover all areas of the paediatric services i.e. radiology, in-patient ward, OP clinics, birth notification, and medical transcription.
Ensure that each team member clearly understands the reporting relationship within the their section , department and to the Patient Services Manager
Pro actively deal with employee relations issues at local level as appropriate
Educate staff to ensure Hospital policies and procedures are appropriately implemented and continually reviewed as they relate to the department
Deputise for the Deputy Patient Services Manager in his /her absence, when appropriate
Undertake continuing education and development activities consistent with the position

Other duties appropriate to the post as assigned from time to time.

All informal enquires in relation to the above should be directed to Jacinta Core, Deputy Patient Services Manager at jcore@rotunda.ie.

Applications should be made via this platform and should include a current Curriculum Vitae and cover letter.

Closing Date: 5pm on Friday 27th June 2025.Seniority level

Seniority levelMid-Senior level

Employment type

Employment typePart-time

Job function

Job functionOther
IndustriesHospitals and Health Care

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