Projects Executive, Employer Relations

Overview

Projects Executive, Employer Relations (Specified Purpose) at Ibec. The Executive will have responsibility on divisional projects focused on customer service and content development to address new and emerging member needs in a rapidly evolving service environment. This role will provide high quality and consistent employment services to members; building effective working relationships with team members and customers; relevant agencies and Ibec colleagues. This position is available as a specified purpose contract with a closing date for applications of 19th September at 5pm.

Responsibilities

• Collaborate closely with the Senior Employer Relations (ER) team to conduct research, track market trends in ER service delivery and innovations
• Work with the Ibec AI implementation team for information, systems and process improvement to Knowledge Centre (KC) service delivery to customers
• Develop a customer service journey for Ibec customers ensuring optimum access and service delivery is achieved through process improvement
• Work across Ibec to share specialist knowledge and emerging trends in employment as they impact sectors and business policy
• Produce PowerBI reporting for teams for collective decision making on future work programmes
• Work with senior ER teams on the development of KPIs for Knowledge Centre
• Provide specialist employment law and human resources support to members who contact or are referred to Knowledge Centre
• Work with ER teams to track and amend information content for accuracy and relevance
• Keep abreast of employment law, industrial relations and human resource developments
• Support the development of HR Services within the division
• Develop written contributions for Ibec publications
• Develop and present on Ibec presentations, webinars and podcasts as required
• Provide input to Ibec Academy training courses and HR forum events in industrial relations, human resources & employment best practice
• Occasionally represent the interests of employers on external committees
• Promote and support membership development initiatives
• As required, liaise with member companies regarding subscription payments with the view to obtaining timely settlement

Notes

This list is not exhaustive but reflects the nature of the duties included in the role. The role is subject to change over time given the organisation and member needs.

Qualifications, skills and experience

• Human Resource/Industrial Relations/Employment Law related qualification preferable
• Other relevant qualifications

Knowledge

• Comprehensive knowledge of Employment Law, Human Resources and Industrial Relations
• Industrial Relations and Human Resource developments in Ireland and globally
• Understanding of the role of third-party employment institutions in Ireland
• Competitive, regulatory and cost issues facing business in Ireland

Experience

• A sound working knowledge of the industrial relations institutions and trade union negotiations
• Interfacing regularly with senior company executives up to CEO level
• Working in a representative/consultancy capacity for business
• Working in a team environment

Competencies

• Strong interpersonal skills
• Ability to communicate succinctly
• Excellent organisational and project management skills
• Able to work in team environment
• Negotiating and influencing skills
• Presentation and public speaking

Ibec Core Competencies

• Bias towards action – Collaborative, Dynamic, Decisive
• Member and Customer Focus – Agile and Adaptive, Creative and Innovative, Curious and Critical Thinking
• Drive and Personal Leadership – Ambitious, Accountable, Continuous Improvement

Ibec is an equal opportunity employer and is committed to providing reasonable accommodations for potential and existing employees with a disability. Should you wish to request a reasonable accommodation please email Kenneth.kelly@ibec.ie

About Us

Working in Ibec means you are part of an overall effort to deliver on a vision for Ireland to be a balanced, growing and prosperous society. We hire people from many backgrounds who are highly knowledgeable, engaging, professional and passionate about business.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Human Resources

Industries

• Business Consulting and Services

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