Client Care Coordinator

3 weeks ago

Dublin, Dublin City, Ireland Be Independent Home Care Ltd Full time

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Be Independent Home Care is a provider of premium Home Care services and we have been voted the 2nd Best Company to work for in Ireland. We believe the quality of our service depends on the happiness and satisfaction of our valued team and so our team always come first.

We are currently seeking a full time Scheduler ( Client Care Coordinator) to be based in our Clarehall office. This is a permanent full-time position (Monday to Friday 9am to 5pm), with 24 days annual leave per annum entitlement. This is a new position to join a growing scheduling team.

The Role:

  • To work as part of the scheduling team to complete schedules and hours allocation for Care Team to Clients using our care management IT system.
  • Manage sick leave and ensure cover is provided as required.
  • Participate in weekly team meetings.
  • To answer the telephone and deal with queries.
  • Any other administrative and support duties as required.

Requirements
  • Previous experience in rostering/scheduling in a home care company is essential.
  • Ability to work in a fast paced and busy office environment
  • Superb organisational skills, ability to prioritise work load and multi-task
  • Strong attention to detail and ability to use initiative and work under pressure.
  • Excellent interpersonal skills in addition to the ability to work independently and manage own time.
  • The ability to foster and maintain relationships.
  • Ability to work independently and as part of a team
  • Sound knowledge of Microsoft Office applications (Word, Outlook, Excel)
  • Fluent English speaker
  • Appropriate permission to work full time in Ireland.

Benefits
  • Paid holiday days twenty four.
  • Bi-weekly payroll.
  • Signing on bonus.
  • Social Events
  • Supportive work environment
  • Free parking
  • Employer well being programme
  • Progression opportunities - we love to promote from within
  • Training/Continuous Professional Development
  • Company phone and laptop
  • 4pm finish on Fridays

Salary and Terms: €35,000 per annum. 24 days paid annual leave per year.

Job Type: Full-time

Salary: €35,000.00 per year

#CH09

Job Type: Full-timeSeniority level
  • Seniority levelNot Applicable
Employment type
  • Employment typeFull-time
Job function
  • Job functionHealth Care Provider
  • IndustriesHospitals and Health Care

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