Client Care Co-ordinator

3 weeks ago

Dublin, Dublin City, Ireland Hibernia Home Care Full time

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Base pay range

Direct message the job poster from Hibernia Home Care

Director - Strategy & Operations @ Hibernia Home Care

About the Company

Due to continued growth, we are looking for 2 highly motivated and experienced Client Care Co-ordinators to join our team.

About the Role

As a Client Care Co-ordinator, you will be responsible for managing and coordinating care services for our clients in either South East Dublin and Wicklow or Dublin North. You will be working closely with our clients, their families, and our team of care professionals to ensure that the highest level of care is provided.

Responsibilities

Coordinating and managing care services for clients including initial assessment of client needs, frequent reviews in the home and regular meetings with clients and their families in a community setting.
Liaising with clients, their families, and care professionals to ensure the highest level of care is provided.
Providing support, supervision and quality assurance to carers in the field.
Developing care plans and ensuring they are implemented effectively.
Ensuring all care records are up-to-date and accurate.
Responding to client queries and concerns in a timely and professional manner.
Conducting regular client reviews and updating care plans as necessary.
Providing support and guidance to care professionals.
Ensuring all care services are delivered in accordance with company policies and procedures.
The role will involve some direct provision of care to clients and requires the post holder to be fit to work in this capacity and hold the relevant care qualifications for QQI Level 5 in Care Skills and Care of the Older Person and must have a further qualification at Level 6 or higher in a complimentary discipline such as leadership, management, supervision, training or care provision.

Qualifications

Proven experience in a similar role in the healthcare industry.
Excellent communication and interpersonal skills.
Strong organisational and time-management skills.
Ability to work well under pressure and in a fast-paced environment.
Ability to work independently and as part of a team.
Good IT skills, including proficiency in Microsoft Office.
Knowledge of healthcare regulations and legislation.
Full driving licence and access to a car (travel allowance, parking and tolls full paid).
Must be eligible to work in Ireland without restriction.
QQI Level 6 in Supervisory management or equivalent recognised qualification is desirable.
Familiar with operation of OneTouch Health platform.

Pay range and compensation package

Salary ranges from €35,000 to €38,000 Depending on Experience and qualifications and the service area.
Generous travel allowance, parking and tolls paid.
Fully subsidised Health Insurance coverage.
Employee Assistance Programme.
Company laptop and phone provided.

Equal Opportunity Statement

If you are a highly motivated individual with a passion for providing high-quality care services, we would love to hear from you.

Hours of Work

Working hours are routinely Monday to Friday 9am to 5:30 pm. Some flexibility may be occasionally requested outside of these hours and additional payments will apply to additional hours worked.

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Seniority level

Seniority levelMid-Senior level

Employment type

Employment typeFull-time

Job function

Job functionHealth Care Provider
IndustriesHospitals and Health Care

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