Accounts Receivable Assistant

3 weeks ago

Dublin, Dublin City, Ireland Mespil Hotel Full time

The Mespil Hotel has an exciting opportunity for an Accounts Receivable Assistant to join our Accounts Team.

Reporting to the Accounts Manager, the Accounts Receivable Assistant will support debtor control and ensure the smooth operation of the accounts department.

Responsibilities
  1. Debtors
  2. Check sales ledger invoices daily against reports and reconcile backup.
  3. Follow procedures aligned with reservation cancellation policies.
  4. Handle guest queries.
  5. Send invoices and statements to clients.
  6. Manage credit control and aged debtor reports.
  7. Attend monthly debtor meetings.
  8. Follow up on late payments via phone and email.
  9. Check credit references for new accounts.
  10. Cash
  11. Prepare weekly cash lodgments and address related queries.
  12. Allocate weekly cash receipts and resolve related issues.
  13. Credit Cards
  14. Reconcile credit card payments monthly, verify records, and investigate discrepancies.
  15. Customer Service
  16. Provide friendly and efficient guest service.
  17. Adhere to hotel standards and handle requests and complaints professionally.
  18. Maintain a positive attitude with guests and colleagues.
  19. Live by the Mespil Way - Core Values.
  20. Health and Safety
  21. Follow health, safety, and environmental procedures.
  22. Report hazards, incidents, and near misses.
  23. Ensure team compliance with safety practices.
  24. Presentation and Grooming
  25. Wear the correct uniform and maintain high personal hygiene standards.
  26. Other Duties
  27. Attend training, serve on committees, and perform duties as directed.
  28. Assist other departments as needed.
  29. Contribute to sustainability efforts.
Qualifications and Skills
  • Experience in an accounts receivable role in a similar property.
  • Excellent customer service and communication skills.
  • Ability to handle complaints professionally.
  • Proficiency with front office and accounting systems.
Benefits
  • Competitive salary, part-time (3 days/week).
  • Training, development, and employee recognition.
  • Complimentary stays at sister properties.
  • Social events, additional days off, uniform, bike scheme, tax saver tickets, referral scheme, EAP, pension, health insurance, staff meals.
  • Recognized as a "Great Place To Work" and "Outstanding Employer" (2023-2025).

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