Accounts Receivable Assistant

3 days ago

Dublin, Dublin City, Ireland Mespil Hotel Full time

The Mespil Hotel has an exciting opportunity for an Accounts Receivable Assistant to join our Accounts Team. Reporting to the Accounts Manager the Accounts Receivable Assistant will assist the Accounts Manager in the area of debtor control and supporting the efficient operation of the accounts department.

Responsibilities
  • Debtors
    • Daily checking of sales ledger invoices against reports and reconciling backup.
    • Ensuring procedures are followed with relevant changes made in line with the reservations cancellation policies.
    • Dealing with any guest queries as they arise.
    • Sending invoices and statements to clients.
    • Credit Control.
    • Aged debtor reporting.
    • Attend debtor's meetings on a monthly basis.
    • Responsible for telephone and email follow up on late payment accounts.
    • Responsible for checking credit references in relation to new accounts.
  • Cash
    • Responsible for preparing cash lodgments on a weekly basis and dealing with any queries arising from same.
    • Responsible for allocation of cash receipts on a weekly basis and dealing with any queries arising from same.
  • Credit Cards
    • Monthly reconciliation of credit cards. Ensure that all credit card payments are recorded in the system, verify payments are in, and investigate/correct discrepancies found during the comparison.
  • Customer Service
    • Provide efficient and friendly service to guests.
    • Adhere to the Mespil Hotel key standards.
    • Handle guest requests and complaints professionally.
    • Maintain a positive attitude with guests and colleagues.
    • Live by the Mespil Way - Core Values.
  • Health and Safety
    • Comply with hotel health, safety, and environmental procedures.
    • Report any hazards, accidents, incidents, and near misses.
    • Ensure team adherence to health, safety, and environmental practices.
  • Presentation and Grooming
    • Wear the correct uniform and name badge.
    • Maintain high standards of personal hygiene and grooming.
  • Other Duties
    • Attend relevant training courses.
    • Serve on hotel committees as required.
    • Perform other duties as directed by management.
    • Assist in other departments as necessary.
    • Contribute to sustainability efforts by reducing waste, improving energy efficiency, and reducing water consumption.
Qualifications and Skills
  • Previous experience in an accounts receivable role within a similar style property.
  • Excellent customer service and communication skills.
  • Ability to handle complaints and resolve issues professionally.
  • Proficiency in using front office systems and account systems.
Benefits
  • Competitive Salary
  • Part time role working 3 days per week
  • Continuous training and development
  • Complimentary stays in our sister property
  • Employee Recognition Awards
  • Social Events calendar
  • Additional Days Off for Length of Service
  • Uniform provided
  • Bike 2 Work Scheme
  • Tax saver Commuter Ticket Scheme
  • Refer a Friend Scheme
  • Employee Assistance Programme (EAP) for employees and friends & family
  • Pension Scheme
  • Health Insurance (Reduced Rates)
  • Complimentary buffet-style meals in the staff canteen, available for breakfast, lunch, and dinner
  • Be part of a great team and a hotel recognised as a "Great Place To Work" and an "Outstanding Employer" for 2023, 2024 and 2025 through the Failte Ireland, Employer Excellence Program

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