Customer Service Representative 12 month contract

11 hours ago

Kilkenny, Kilkenny, Ireland Merlyn Showering Full time
Customer Service Representative 12 month contractJoin or sign in to find your next job

Join to apply for the Customer Service Representative 12 month contract role at MERLYN

Continue with Google Continue with Google

Customer Service Representative 12 month contract

2 weeks ago Be among the first 25 applicants

Join to apply for the Customer Service Representative 12 month contract role at MERLYN

Overview Of Job

Merlyn Showering are one of the UK and Irelands leading shower enclosure companies and are currently recruiting for a customer service representative/order processor in their Customer Service department on a permanent basis. Reporting to the Customer Service manager and based at their European Head Office in Kilkenny, the Customer Service representative will be a "people" person first and foremost. The successful candidate will have

  • A pleasant, patient and friendly attitude
  • Strong detail orientation and communication/listening skills.
  • A willingness to work a flexible schedule and occasional overtime if required.
  • Processes a strong work ethic and team player mentality.

Overview Of Job

Merlyn Showering are one of the UK and Irelands leading shower enclosure companies and are currently recruiting for a customer service representative/order processor in their Customer Service department on a permanent basis. Reporting to the Customer Service manager and based at their European Head Office in Kilkenny, the Customer Service representative will be a "people" person first and foremost. The successful candidate will have
  • A pleasant, patient and friendly attitude
  • Strong detail orientation and communication/listening skills.
  • A willingness to work a flexible schedule and occasional overtime if required.
  • Processes a strong work ethic and team player mentality.

Your profile

MERLYN are one of the UK and Ireland's leading shower enclosure companies. MERLYN design, engineer and craft the finest showering environments in the world. Merlyn are part of Norcros PLC who are a group of market-leading brands that design and supply sustainable bathroom and kitchen products in the UK, Ireland and South Africa, in addition to selected export markets.

At the heart of the company is a simple ethos – to deliver on everything it promises to customers.

Key Responsibilities

Essential Functions
  • Contributes to team effort by accomplishing related results as needed.
  • Processes Customer Orders sent through fax, e-mail or phone.
  • Contacts customers to ascertain data omitted on orders.
  • Prepares and forwards preliminary paperwork to returns and replacements on problem orders not received.
  • Maintains liaison with other departments for order completion.
  • Writes up order, mails catalogues, samples, price quotations and similar data to customers as required.
  • Performs other duties as assigned by supervisor.
  • Customer Service Queries

Qualifications/Education

Experience:
  • 1+ years' experience in a similar role
  • Strong Technical customer facing experience essential.

Skills
  • Demonstrates ownership and initiative capabilities.
  • Strong verbal and written communication skills.
  • Ability to deal with conflict.
  • Attention to detail in reporting and administration.

Contact

Closing date 25th June 2025. Please contact or email for further details

About Us

Merlyn design, engineer and craft the finest showering environments in the world.

Based in Kilkenny, Merlyn has served the UK and Irish market for the last 23 years since its foundation in 2000. Our forward thinking company has become increasingly well known within the industry through its accelerated growth and broad range of product offering. Continuously building on its reputation for relentless attention to detail through innovation and design, whilst using only the finest sourced quality materials with an extensive range of finishes.

Merlyn has an extensive brand portfolio of products focused on the mid to high end of the shower enclosure sector and meets the highest demands in terms of design, performance and quality. Merlyn's offering also extends to bespoke options including customisation of glass, shape, space and colour.

At the heart of the company is a simple ethos – to deliver on everything it promises to customers.Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeContract
Job function
  • Job functionCustomer Service
  • IndustriesTransportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at MERLYN by 2x

Sign in to set job alerts for "Customer Service Representative" roles.

Carlow, County Carlow, Ireland 2 days ago

Irish Customer Support Agent - Relocation Abroad

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Customer Service Advisor. 6 Month Contract

    4 weeks ago

    Kilkenny, Kilkenny, Ireland Cpl Resources - TEG Full time

    Role: Customer Service Advisor uk NI/GB Contact Centre Location: Kilkenny Cpl is a proud Talent Partner to Bank of Ireland.We have been a trusted partner to deliver brilliant, engaged and committed people to support Bank of Irelands promises to deliver for their customers.Cpl trust that Bank of Ireland offers a fantastic opportunity for our Cpl Colleagues to...

  • Customer Service Advisor. 6 Month Contract

    3 weeks ago

    Kilkenny, Kilkenny, Ireland Cpl Resources - TEG Full time

    Role: Customer Service Advisor uk NI/GB Contact Centre Location: Kilkenny Cpl is a proud Talent Partner to Bank of Ireland.We have been a trusted partner to deliver brilliant, engaged and committed people to support Bank of Irelands promises to deliver for their customers.Cpl trust that Bank of Ireland offers a fantastic opportunity for our Cpl Colleagues to...

  • Project Supply Chain Coordinator

    2 weeks ago

    Kilkenny, Kilkenny, Ireland beBeeSupplyChain Full time €49,845 - €60,811

    About the RoleWe are seeking a highly organized and detail-oriented Project Supply Chain Coordinator to join our team on a 12-month contract basis.The successful candidate will be responsible for coordinating various supply chain projects, ensuring timely availability of resources, and providing regular updates on project progress.This is an exciting...

  • Customer Service Advisor. 6 Month contract New

    4 weeks ago

    Kilkenny, Kilkenny, Ireland CPL Full time

    Role: Customer Service Advisor – ukNI/GB Contact CentreLocation: KilkennyCpl is a proud Talent Partner to Bank of Ireland. We have been a trusted partner to deliver brilliant, engaged and committed people to support Bank of Ireland's promises to deliver for their customers. Cpl trust that Bank of Ireland offers a fantastic opportunity for our Cpl...

  • 3 Days Left Customer Service Advisor. 6 Month contract

    4 weeks ago

    Kilkenny, Kilkenny, Ireland Cpl Resources Full time

    Role: Customer Service Advisor uk NI/GB Contact Centre Location:Kilkenny Cpl is a proud Talent Partner to Bank of Ireland.We have been a trusted partner to deliver brilliant, engaged and committed people to support Bank of Irelands promises to deliver for their customers. Cpl trust that Bank of Ireland offers a fantastic opportunity for our Cpl Colleagues to...

  • Electrical Contracting Business Leader

    1 day ago

    Kilkenny, Kilkenny, Ireland beBeeLeader Full time €125,000 - €150,000

    We are seeking a commercially savvy and operationally hands-on leader to spearhead our organisation's continued growth.">This is a site-based role in Kilkenny requiring regular visits across regional project locations. The successful candidate will bring strategic oversight, leadership structure, and commercial expertise to the business while working closely...

  • Customer Service Representative

    2 weeks ago

    Kilkenny, Kilkenny, Ireland beBeeHospitality Part time €22,000 - €28,000

    Are you looking for a rewarding role in hospitality where you can make a real difference? As an Accommodation Assistant, you will play a vital part in ensuring the highest standards of cleanliness and hygiene throughout the hotel.This is a great opportunity to join our dynamic team at The Hoban Hotel, a contemporary destination in Kilkenny City Centre. Our...

  • Customer Support Specialist

    4 weeks ago

    Kilkenny, Kilkenny, Ireland Abrivia Full time

    Job Title: Customer Support Specialist Location: Kilkenny Working Model: 12-Month Contract Salary: Competitive plus benefits including pension contribution, paid sick leave, company events, gym membership Our client is seeking a confident and detail-focused Customer Support Specialist to join their is an excellent opportunity to work within a supportive and...

  • Excellent Customer Service Representative Wanted

    2 weeks ago

    Kilkenny, Kilkenny, Ireland beBeeCustomer Full time €20,000 - €30,000

    Job OpportunityWe are seeking a Part-Time Leisure Club Receptionist to join our team.About the Role:Provide exceptional service to guests and members at all times.Ensure smooth completion of tasks related to the Leisure Club.Manage check-in and check-out processes for guests and members.Cleanliness duties.Respond to guest and member queries in a professional...

  • Business Development Representative

    4 weeks ago

    Kilkenny, Kilkenny, Ireland FMI - Field Management Full time

    Business Development Representative - KilkennyJoin to apply for the Business Development Representative - Kilkenny role at FMI - Field ManagementBusiness Development Representative - Kilkenny1 day ago Be among the first 25 applicantsJoin to apply for the Business Development Representative - Kilkenny role at FMI - Field ManagementGet AI-powered advice on...