
Reservations Manager
6 days ago
Join to apply for the Reservations Manager role at Cliff at Lyons
Cliff at Lyons is a luxury countryside retreat offering award-winning hospitality, exceptional dining experiences, and a stunning setting just outside Dublin. With a strong focus on sustainability, Irish ingredients, and warm, attentive service, we're proud to be a destination where memorable moments are made.
We are currently seeking a passionate and experienced Reservations Manager to join our wonderful team
Responsibilities- Oversee all individual, group, corporate, and OTA reservations.
- Ensure all enquiries and bookings are handled promptly and accurately.
- Maintain rate codes, packages, and restrictions in Hotsoft PMS in line with revenue strategy.
- Ensure rate parity across all connected distribution channels.
- Monitor daily booking pace, pick-up, and cancellations, reporting trends to the Revenue Manager.
- Handle rooming lists, deposits, and cancellations in accordance with policy.
- Produce daily, weekly, and monthly reservations reports.
- Liaise with Revenue, Sales, and Front Office to support forecasting, promotions, and guest requirements.
- Minimum 23 years hotel reservations experience, with at least 1 year in a supervisory role.
- Proven experience using Hotsoft PMS (desired).
- Strong organisational skills and attention to detail.
- Commercial awareness and understanding of revenue principles.
- Proficiency in Microsoft Office
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management
- Industries: Administrative and Support Services
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