Reservations & Office Manager

3 weeks ago

Dublin, Dublin City, Ireland Oliver Dunne Restaurants Full time
Overview

Reservations & Office Manager role at Oliver Dunne Restaurants: oversee the daily operations of the busy head office, supporting reservations and events. This full-time position is central to ensuring smooth communication, efficient administration, and seamless coordination across teams.

Responsibilities
  • Manage the day-to-day running of the office, ensuring systems, processes, and resources are well organised.
  • Handle & delegate all reservations within the team across 9 Restaurants
  • Manage the reservations team with reporting, scheduling, and general administration.
  • Oversee office communications, handling phone, email, and correspondence with professionalism and efficiency.
  • Liaise with senior management, chefs, accounts, and operations teams to ensure smooth workflows and accurate record-keeping.
  • Maintain office systems (including reservations software and databases), ensuring information is up to date and compliant.
  • Coordinate all logistics for events in conjunction with clients
  • Assist with HR administration including onboarding, rotas, and staff records.
  • Manage relationships with suppliers, agencies, and service providers.
Qualifications
  • Proven experience in office management, administration, or a coordination role (hospitality background a plus but not essential).
  • Strong organisational and multitasking skills with excellent attention to detail.
  • Confident communicator with the ability to liaise across multiple teams.
  • Comfortable using reservations or CRM systems (7Rooms/OpenTable experience an advantage).
  • Ability to work proactively and independently in a fast-paced environment.
Why Join Us?

At Oliver Dunne Restaurants, we pride ourselves on creating unforgettable dining experiences. As Office Manager, you'll be at the heart of keeping our operations running smoothly — supporting a dynamic team and ensuring everything behind the scenes is as exceptional as what we deliver front of house.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Administrative
Industries
  • Restaurants
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