Patient Care Specialist

Overview

Air Liquide Healthcare Ireland has over 30 years experience and specialises in treating and monitoring respiratory diseases in the patient's home supporting multiple therapies:

• Home Oxygen
• Ventilations
• Sleep

We currently provide such therapies to over 10,000 patients across Ireland (combined private and public healthcare). Our field based operations team consist of Healthcare Technicians and Patient Care & Sales Specialists, who ensure that our patients receive the support that they need whilst using our equipment. From installation, training on how to use equipment, servicing and removal.

Responsibilities

The successful candidate will be responsible for maintaining existing customers and supporting winning new business in this expanding market by promoting our range of products and services to key stakeholders in hospitals and community integrated teams.

• Set up/ installation of homecare devices such as CPAP, NIV, Invasive Ventilation and Cough Assist at patient's homes and at hospital locations across all Trusts
• Manage patient home installations, clinic installations/support, training and compliance activities with patients and clinicians
• Manage patient follow up post install: to include telephone calls, post install home visits and compliance follow up. Will need to communicate feedback to prescribing centres.
• To support clinical training & educational workshops in key centres across all Trusts
• Attendance at Respiratory Conferences/Meetings when required
• Supporting the respiratory business in the Western Trust

The successful candidate will have daily interaction with patients and their families/carers, as well as a variety of healthcare professionals including Adult & Paediatric Respiratory Consultants, Anaesthetists, Respiratory Physiologists & Sleep Teams, Respiratory Nurse Specialists, Advanced Nurse Practitioners, Clinical Nurse Specialists, Physiotherapists, Paediatric Teams, Ward Managers, Integrated Care Teams, Biomedical teams and procurement/supply officers.

Qualifications

• Qualified Nurse/Physiotherapist/Medical technician with a minimum of 3 years post qualification experience in hospital and/or homecare environment
• A person with exceptional managerial, communication and record keeping skills, with proven ability to present, train, mentor and influence to a variety of customers
• Commercial experience desirable, with the ability to develop and maintain strong business relationships with key customers
• Proven attention to detail and follow through
• Computer literate/practical working IT skills
• Full driving licence and an openness to travel

What's on offer?

• Competitive salary & pension plan
• Performance Bonus (Company & Individual)
• Expensed company vehicle, fuel card, laptop and mobile telephone.
• Employee Assistance Programme
• TravelSaver Scheme
• Extensive training provided

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Health Care Provider, Business Development, and Sales

Industries

• Health and Human Services

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