Customer Assistant

2 weeks ago

Dublin, Dublin City, Ireland Lidl Ireland Full time

Join to apply for the Customer Assistant - Belgard role at Lidl Ireland

2 weeks ago Be among the first 25 applicants

Join to apply for the Customer Assistant - Belgard role at Lidl Ireland

Summary

From our Head Office to the shop floor and everywhere in between, our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.

Are you customer obsessed, high energy, and eager to learn every day? If so, earn €450+ per week as a Customer Assistant on our standard 30-hour contract.

You'll work across different shift times, on varied tasks, and with different colleagues.

What does a typical day as a Customer Assistant look like? (*there's no such thing as 'normal' in retail, but we've outlined some typical activities)

As a Customer Assistant, you are required to sell alcohol, therefore you must be 18 or over to work in our store.

Shift Patterns:

  • Morning shift: Starting at 5am or 6am with your team, you'll stock our award-winning products on the shop floor and prepare bakery items for our customers to enjoy by opening time.
  • Middle shift: Starting mid-morning or early afternoon, maintaining store cleanliness, ensuring products are fresh, assisting customers, and working on tills to reduce queues.
  • Late shift: Starting in the afternoon, serving customers with a smile, restocking missing items, and preparing the store for the next day.

What You'll Do

  • Interact with customers in a friendly and helpful manner
  • Follow stock loss controls in all store areas
  • Maintain store cleanliness and hygiene standards
  • Apply freshness and rotation principles
  • Manage waste correctly
  • Assist with stock counts

What You'll Need

  • A positive attitude and excellent customer service skills
  • Willingness to go the extra mile for customers
  • Responsibility and reliability
  • Enjoyment of working in a fast-paced, varied environment
  • Good team player
  • Previous experience in a customer-facing role is preferred but not essential if you have the right attitude

What You'll Receive

We offer a competitive, transparent salary system ensuring pay equality:

  • €15.10 rising to €17.40 per hour after 3 years
  • Additional pay for unsocial hours, overtime, Sundays, and bank holidays
  • Flexible pay options via Flexiwage
  • 20 days holidays per annum pro-rata
  • Company pension after 1 year
  • Opportunities for career development and leadership training
  • Employee discounts and benefits

Salary progression over years includes increases in basic rate and pay for unsocial hours, overtime, and bank holidays.

Lidl is an equal opportunities employer. We accommodate all applicants and value diversity and inclusion.

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